Systems Analyst

William Osler Health System • Brampton, Ontario, Canada • 11h ago

Company Description

Job Description

Lead system analysis, design and implementation
Manage day-to-day operations to ensure integrity and availability of systems and data
Troubleshoot and resolve system issues as identified through monitoring and incident/service requests from end-users
Analyze system performance, gather user feedback and recommend enhancements to optimize system efficiency and successful adoption
Gather requirements, analyze, create design documents, test and perform impact analysis for application changes and development
Design test cases, create test data, and execute testing/regression testing to ensure solutions are bug-free and meets required technical and business requirements
Setup and maintenance of end-user accounts and access profiles where required
Create and maintain thorough system documentation
Coordinate with vendors and internal stakeholders to apply patches, updates and implement system enhancements ensuring systems remain secure, efficient and aligned with changing business needs
Participate and/or lead system implementation projects

Qualifications

Post-secondary degree/diploma in information technology or health related field, or relevant work experience
Three years recent experience in a digital health related position with experience supporting applications preferred
Experience in an end-user facing role, providing exceptional customer service
Experience working within a health care setting preferred
Knowledge of common healthcare interoperability standards preferred (HL7 v2, FHIR, DICOM, etc.)
Knowledge of basic IT security and privacy concepts and practices preferred
Knowledge of provincial systems and repositories considered an asset (ConnectingOntario, OCINet, OLIS, HRM)
Knowledge of project management fundamentals considered an asset
Knowledge of basic server and network concepts considered an asset
Basic knowledge of common end user devices (PCs, printers, mobile devices) considered an asset
Well-developed communication, interpersonal and organizational skills with a strong focus on service excellence and relationship management
Ability to be successful in a complex environment, handling many competing and changing priorities
Proven ability to successfully work within a team setting, sharing duties as required
Highly organized and deadline driven
A self-starter with the ability to work independently
A strong multitasker with the ability to navigate competing deadlines
Agile and open to changing directions, adopting new practices, or learning something new
Empathetic and aware of interpersonal dynamics
Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
May be required to travel between Osler sites
Excellent attendance, punctuality and work record required

Additional Information

:

Annual Salary

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