Bilingual Servicing AnalystContract length: 12 months, poss of extension
Location/H or R: Onsite in Montreal downtown 1x per week (4 days WFH)How many openings: 1**Hourly rate: 25-31/h depending on experience**Required Skills and Experience *
- Fluent in both French and English
- 1-3 years of a relevant experience and post-secondary degree in a related field of study desirable or an equivalent combination of education and experience -
- Commerce or Finance
- Experience in corporate and commercial lending and loan servicing
- Experience dispersing money via direct transfer, wire transfers, SWIFT, or other methods
- Ability to calculate fees and interest
- Knowledge and understanding of business unit's products and services, processes and controls
- Knowledge of standard desktop applications and department systems and applications
- Strong communication skills both written and verbal
- Ability to manage time effectively and prioritize tasks
- Self-starter with an eager attitude to learn and grow in an exciting and fast-paced work environment
Nice to Have Skills and Experience- LoanIQ- Exposure to syndicated loans
Job Description *Insight Global is looking for a Servicing Analysts to join the team with one of our large banking clients in the downtown Toronto area. The successful candidate will be responsible for the following:
- Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner.
- Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are met.
- Addresses customer services issues according to established parameters, escalating as required
- Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities
- Executes routine tasks such as service requests, transactions, queries etc. within relevant service-level agreements
- Investigates and addresses specific customer issues
- Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required
- Supports the development of tools and delivery of training focused on delivering business results
- Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting
- Collaborates to execute loan servicing and monitoring requests
- Prepares customer notifications and billings, and processes services and transactions including (but not limited to) loan advances/payments, wire transfers, billing for principal/interest/fees, monitoring collateral positions, financial exceptions, etc.
