On Site Supervisor - Furniture

Verve • Toronto, Ontario, Canada • 11h ago

About Verve

About The Opportunity

The On Site Supervisor - Contract Furniture will oversee and manage field service operations for commercial office furniture installations and services
This role ensures projects are executed efficiently, safely, and to client specifications, while maintaining high customer satisfaction
The position requires strong leadership, technical expertise, and exceptional organizational skills
The role may require work outside for regular hours to manage installs

About The Deliverables

Supervise and mentor field service teams, including installers and technicians
Assign tasks and manage daily schedules to ensure timely project completion
Provide on-site guidance and address any technical or logistical challenges
Review project plans, specifications, and schedules to prepare for installations
Conduct site inspections to ensure quality and compliance with company and client standards
Coordinate with project managers, designers, and clients to align field operations with project goals
Act as the primary point of contact for clients during installations
Address client concerns promptly and professionally to ensure satisfaction
Provide updates and feedback to project managers and clients regarding project progress
Ensure proper handling, assembly, installation and staging of commercial furniture
Ensure adherence to safety protocols and workplace regulations
Prepare and maintain detailed reports on project progress, team performance, and any incidents
Assist with troubleshooting and resolving escalated issues and deficiencies

About You

Minimum of 3-5 years of experience in field service or installation of commercial office furniture
Supervisory or management experience is highly required
Excellent organizational and time management skills
Proficiency in reading blueprints, floorplans, and installation guides
Strong problem-solving and decision-making skills
Familiarity with major commercial furniture systems (e.g., Steelcase, Teknion, Haworth, Knoll, MillerKnoll)
Understanding of workplace safety standards and compliance requirements
High school diploma or equivalent required; technical or vocational training preferred
Valid driver's license and ability to travel to project sites
Ability to lift and move heavy furniture components as required
Proficiency in project and construction management software such as Wrike, Procore, and MS Office suite

About The Way We Work

Integrity First - We do the right thing, even when no one is watching
Grit - We don't give up when it's tough. We get back up after we fail
Treat People Well - We build relationships based on respect and transparency
Ownership- We take the initiative, we own the results
Continuous Improvement - We push our limits to be better. We are never complacent

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