Senior Coordinator, Donor Relations (Bilingual - English/French) Toronto, ON | $59,000 to $67,000 | Hybrid Work EnvironmentThe RoleDo you thrive in relationship-focused roles where communication and organization are key? Are you fluent in both English and French, with experience in donor relations or fundraising?
We're looking for a Senior Coordinator, Donor Relations (Bilingual) to join our national development team at Special Olympics Canada. In this rewarding role, you'll provide exceptional, bilingual support to individual donors across the country, helping to ensure lasting relationships and continued engagement with our mission. Reporting to the Director, Individual and Community Giving, you will be the main point of contact for individual and community donors, working across various fundraising channels, supporting stewardship strategies, and enhancing donor satisfaction.
If you're ready to play a key role in supporting life-changing programs across Canada, we'd love to hear from you. Key Responsibilities:Donor StewardshipImplement donor engagement strategies to support loyalty and retention
Manage ongoing stewardship for monthly donors, including KPI reporting
Work with third-party vendors to improve donor experience
Ensure all donations are promptly acknowledged
Organize donor appreciation initiatives
Donor Support \& Data ManagementHandle enquiries, feedback, and donation-related queries in both English and FrenchProcess and manage monthly donations and tax receipts
Collaborate with internal teams to maintain clean and accurate donor data
Track donor performance and identify trends through reporting
Marketing \& CommunicationsCoordinate bilingual digital donor communications and welcome campaigns
Support the development of donor appeals and marketing content
Liaise with vendors to ensure timelines and quality of communications are met
General AdministrationAssist with donation processing and reporting
Support the fundraising team with additional administrative tasks as needed
Company:For more than 50 years, Special Olympics Canada (SOC), a program within the worldwide movement, has been dedicated to enriching the lives of Canadians with an intellectual disability through active participation in sport. SOC is a national, grassroots, charitable organization that provides best of class sport training, nutrition education, health screenings and competition opportunities for athletes of all ages and abilities. Benefits:Hybrid work model - 2 days/week in-office (Toronto)Generous annual leave and health benefits
Group pension plan with employer contributions
The PersonFully bilingual (English/French) - written and spoken
Minimum 5 years' experience in donor relations, fundraising or related field
Proficient with CRM systems and data management
Excellent interpersonal and written communication skills
Strong attention to detail and ability to manage multiple tasks
Motivated by meaningful work and building strong relationships
Knowledge of nonprofit fundraising trends is an asset
