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Answer customers' questions about products, prices, availability, product uses, and credit terms.
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Arrange for installation and test-operation of machinery.
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Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
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Collaborate with colleagues to exchange information such as selling strategies and marketing information.
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Complete expense reports, sales reports, and other paperwork.
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Complete product and development training as required.
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Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
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Consult with engineers regarding technical problems.
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Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
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Demonstrate and explain the operation and use of products.
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Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
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Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
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Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
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Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
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Maintain customer records, using automated systems.
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Negotiate prices and terms of sales and service agreements.
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Obtain specifications for use by engineering departments in bid preparations.
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Prepare sales contracts for orders obtained, and submit orders for processing.
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Prepare sales presentations and proposals that explain product specifications and applications.
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Provide customers with ongoing technical support.
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Provide feedback to company's product design team so that products can be tailored to clients' needs.
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Quote prices, credit terms and other bid specifications.
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Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
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Sell service contracts for products.
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Study information about new products so that product can be accurately depicted and proper recommendations made.
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Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values.
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Verify that materials lists are accurate and that delivery schedules meet project deadlines.
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Visit establishments to evaluate needs and to promote product or service sales.
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Four year bachelor's degree required. Engineering, Marketing, Business preferred.
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Must be available for extensive overnight travel required.
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Current, Valid Driver's License required. Some positions may require you to obtain a Commercial Driver's License.
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The ability to communicate information and ideas in speaking and presenting so that others will understand required.
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PC skills using spreadsheets, word processing, and other office management applications required.
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Determining how money will be spent to get the work done and accounting for those expenditures.
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Sales \& Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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Customer \& Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Training - Will successfully complete the Product Knowledge and Skills Training as required by Altec.
