Salesforce Platform Administrator/Architect (Hybrid)We are currently looking for an experienced Salesforce professional to take on a key hybrid role supporting the ongoing setup, administration, and evolution of our Salesforce platform. This role is ideally suited for someone who combines a strong background in Salesforce administration with hands-on development exposure and a passion for enabling business users through well-managed CRM systems. As our Salesforce go-to expert, you'll work alongside internal stakeholders and an external System Integrator (SI) during the platform's initial implementation.
Your role will focus on capturing essential knowledge, configuring and customizing the platform to meet user needs, and establishing governance that ensures long-term success and sustainability. Key ResponsibilitiesAct as the primary Salesforce Administrator---managing user access, profiles, permissions, and security settings within Salesforce LightningSupport the creation and optimization of dashboards, reports, list views, and data visualizations based on team and business requirements
Build and maintain custom objects, fields, validation rules, and page layouts
Develop screen flows and automation using declarative tools such as Flow BuilderOversee daily system maintenance and address user issues or change requests
Collaborate closely with the implementation partner during initial deployment to ensure smooth knowledge transfer and future maintainability
Document configuration standards, create user guides, and contribute to the formation of a Salesforce Centre of Excellence (CoE)Coordinate system enhancements, data integrations, and user training initiatives
Stay up to date on Salesforce platform updates, new features, and best practices
Ensure system changes follow proper governance and documentation processes
Contribute to the long-term roadmap for the Salesforce platform and its integration with other internal tools
What You BringCertification in Salesforce Administration, Development, or Architecture is a strong asset5 years of progressive experience working with Salesforce, including day-to-day platform administration and some exposure to solution design or development
Solid understanding of Salesforce security architecture, user management, and object-level access controls
Demonstrated proficiency with Salesforce automation tools (e.g., Flow Builder, Lightning App Builder)Comfortable working across departments and translating user needs into system capabilities
Strong written and verbal communication skills with a focus on user enablement and governanceA collaborative mindset and a strong sense of ownership over platform health and usability
Experience supporting or helping establish a Salesforce CoE or governance model is highly desirable
Work Environment \& Physical DemandsThis role is performed primarily in a standard office setting (with hybrid flexibility)Work may require prolonged periods of sitting and use of computers and standard office equipment
Education \& ExperienceBachelor's Degree in Business, Technology, or related field (or equivalent experience)Minimum 5 years working with Salesforce in an administrative or hybrid admin/developer capacity
