Senior Enterprise Application Engineer, Application Administrator- ITS Digital Identity - PNRK
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Job Details
- Position Title: Senior Enterprise Application Engineer, Application Administrator - Digital Identity
- Status: Project of a Non-Recurring Kind (PNRK) - until December 2025
- Hours: 40 hours per week
- Faculty/Department: Information Technology Services
- Campus/Location: North Campus, Hybrid model (home and in-office workdays)
- Salary: $49.88 (starting rate)
About Humber IT Services
Humber Digital Innovation, Information Technology Services provides leadership for digital experiences in a secure, flexible, and dependable environment. We focus on transforming client ideas into results, supporting student engagement, and improving communication and business processes across Humber. Our Digital Identity initiative is central to Humber's Digital Campus strategy for 2023-2026, aiming to provide personalized, simplified, and secure digital services for students.
Role Overview
The Application Administrator for Digital Identity, under the direction of the Technology Product Owner, manages configurations, customizations, data quality, and security for Microsoft Entra ID and related solutions. Responsibilities include system support, upgrades, documentation, and ensuring optimal platform performance to support Humber's digital transformation goals.
Key Responsibilities
- Manage user profiles, security, and data-sharing rules for cloud-based digital identity solutions.
- Customize Microsoft Entra solutions with policies, workflows, and automations.
- Integrate Microsoft Entra ID with third-party applications adhering to Humber's standards.
- Work in an agile environment, promoting transparency and accountability.
- Create documentation and conduct training for users.
- Support system upgrades, feature testing, and operational resilience.
- Collaborate with application owners to enable new use cases and drive platform innovation.
- Monitor system performance and user adoption, ensuring security and accessibility standards are met.
Qualifications
- Three-year degree in IT, Computer Science, or related field; ongoing education or equivalent experience.
- At least five years of experience in large, complex enterprise environments.
- Experience with Microsoft Identity platform; Salesforce experience is a plus.
- Familiarity with Agile methodologies and work management tools like Azure DevOps.
Skills and Abilities
- Deep understanding of Microsoft Entra ID.
- Strong communication skills and ability to create documentation and training.
- Knowledge of ITIL principles, change management, and reporting.
- Problem-solving skills, root cause analysis, and innovative thinking.
- Ability to explain technical concepts to non-technical audiences, work collaboratively, and adapt to change.
Additional Information
If you are passionate about higher education and digital transformation, apply now to join Humber's diverse and supportive team. We offer tools, technology, and perks to support your success, along with a commitment to equity, diversity, and inclusion. Humber supports applicants with disabilities and encourages self-identification for statistical purposes. We are committed to a discrimination-free environment and provide accommodations upon request.
