About Us:Les Hall Filter is a trusted name in filtration solutions, serving industries across Western Canada for over 75 years. We specialize in supplying high-quality engine, hydraulic, air, and fuel filters for a wide range of applications --- from heavy equipment and trucking to agriculture and industrial operations.
Our reputation is built on technical expertise, personalized service, and a deep commitment to our customers' uptime and performance. Position Summary:We are currently seeking a motivated and customer-focused Inside Sales Representative to join our team in North Vancouver, BC. In this role, you will be the first point of contact for customers --- handling inquiries, processing orders, providing technical guidance, and building strong relationships with our client base.
This is an excellent opportunity for someone who enjoys problem-solving, thrives in a fast-paced environment, and has an interest in parts, equipment, or industrial sales. Key Responsibilities:Respond to incoming calls, emails, and counter inquiries from customers regarding filter products, pricing, and availability
Identify customer needs and provide tailored filtration solutions, including cross-referencing filter part numbers
Process quotes and orders accurately and in a timely manner using our ERP system
Build and maintain strong customer relationships through regular communication and reliable service
Collaborate with the warehouse and purchasing teams to ensure timely order fulfillment
Follow up on backorders and ensure customers are kept informed of delivery timelines
Support outside sales reps by preparing quotes and sharing customer insights
Stay up to date on new products, promotions, and technical specs
Qualifications:Previous experience in inside sales, customer service, or parts/industrial distribution and sales - at least 3 years
Strong communication and interpersonal skills
Comfortable working with part numbers and performing product cross-referencing - you MUST be detail oriented.Technically minded with an interest in engines, equipment, or industrial systems
Ability to learn quickly and work independently in a team environment
Proficient in Microsoft Excel and experience with ERP/SAGE or order entry systems is a MUST; you appreciate and prioritize accuracy in the Quote to Cash lifecycle
Mechanical or automotive background a bonus, but not required
Why Join Les Hall Filter?Competitive compensation and benefits package including commission
Stable, family-owned company with a strong reputation in the industry
Supportive team environment and training provided
Opportunities for growth and advancement within the company
Job Type: Full-time
Pay: $50,000.00-$70,000.00 DOE with the potential for uncapped commission
Benefits:Extended health care3 weeks vacation
Casual dress
Schedule:Day shift
Monday to FridayNo weekends, no stat holidays Education:Secondary School (required)Experience:Inside sales: 3 years (required)Customer service: 5 years (required)B2B sales: 3 years (required)Parts Inventory: 1 year (required)SAGE ERP or Equivelant: 1 year (required)Language:English (required)
