Product Development Specialist at ABLOY Canada Inc.
Join ABLOY Canada as a Bilingual Customer Service Technical Support Representative!
Position: Bilingual Customer Service Technical Support Representative (English \& French)
Location: Vaudreuil-Dorion, QC
Posted: April 23rd, 2025
Application Deadline: May 23rd, 2025
At ABLOY Canada , a trusted brand of the ASSA ABLOY Group, we're dedicated to delivering cutting-edge security solutions. We're seeking a dynamic bilingual professional to join our team and play a pivotal role in supporting our customers and internal teams with technical expertise and exceptional service.
Your Impact:
- Provide pre- and post-sales support, troubleshooting technical issues, and resolving product/system challenges efficiently.
- Design and maintain master key systems using specialized software like ProMaster, ensuring compliance with strict security protocols.
- Process specialized keying requests for residential and commercial markets, maintaining rigorous access control standards.
- Manage inbound/outbound communications, ensuring timely follow-up and customer satisfaction.
- Collaborate with cross-functional teams (sales, accounting) to align projects with security standards.
What You Bring:
- Bilingual proficiency (English \& French) with outstanding communication skills.
- Technical aptitude and problem-solving abilities to diagnose and resolve issues.
- Meticulous attention to detail for managing high-security key systems and documentation.
- Strong organizational skills to prioritize tasks and handle multiple projects.
- Security awareness and understanding of confidentiality protocols.
- Federal and Provincial security clearances (or ability to obtain them).
Why ABLOY?
- Be part of a global leader in security solutions with a reputation for innovation.
- Work in a collaborative environment where your contributions directly impact customer success.
- Opportunity to grow your skills in technical support, security systems, and customer service.
Ready to secure your future with us?
Apply by May 23rd, 2025!
Email your resume to: ****@abloy.ca | Learn more
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ABLOY Canada is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace.
