Technical Specialist I - Digital Pathology Imaging Canada Job Posting
Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.
Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Technical Specialist I -- Digital Pathology Imaging for Leica Biosystems is responsible for providing all technical/applications assistance to achieve successful sales goals for revenue growth and market share expansion in territory for Digital Pathology Imaging Instrumentation. They will work collaboratively with Sales, Service and management to achieve Leica Biosystems’ performance targets.
This position is part of the Sales team located in Canada and will be fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
You will be a part of the Commercial Organization and report to the Regional Manager – Canada responsible for leading the sales division to achieve regional sales and profitability goals within the assigned territory. If you thrive in a fast paced and team oriented role and want to work to build a world-class Commercial organization—read on.
In this role, you will have the opportunity to:
Achieve and exceed monthly, quarterly and annual revenue growth targets for both the Digital Pathology Imaging Instrumentation business in coordination with the Account Managers. Coordinate and manage Digital Pathology Imaging Equipment Installations within specified product line, including site readiness, pre-installation reagent order management and post-installation follow-up. Along with the manager, coordinate communication on pre/post sales technical and application assistance in response to customer enquiries, escalations and troubleshooting.
Communication with internal teams, including the business unit, tech support, management and the field service organization to manage and lead regional technical investigations where required. Conduct virtual and onsite demonstrations and product presentations; actively participate in sales process for existing and potential customers.
Perform and document customer training (including refresher training), as requested by internal teams and/or customers. Manage and coordinate customer sample requests (DIR), new product evaluations, new product introductions. Optimize instrument performance, quality and utilization.
Perform experiments to investigate and solve more complex technical applications problems. Owns completion of technical responses for RFP completion with thorough strategic responses. Assist selling team in selling cross-portfolio, lead generation, and account prospecting, as well as active participation in strategic selling for all product lines including blue sheet contribution and reviews. Proactively promote sales attachment with new installations, existing customers and competitive accounts. Maintain current market analysis, including a TAM tracker in efforts to increase market share, market visibility including competitive intelligence and increase customer awareness of Leica’s total product offering. Provide Marketing support for regional and global initiatives and transformative marketing. Conduct Customer Satisfaction/Wellness Assessments and Customer Business Reviews in line with performance objectives.
Routine use of DOMO and SFDC sales analytics tool and proactively monitor sales trends and communicates/summarizes to Sales and Management team. SFDC maintenance, including work order completion within expected timelines, updating customer information and adding notes and significant history, where applicable. Help to coordinate and manage product supply, including backorders, product substitutions, recalls, discontinuations and stay current with Leica’s current offering of region-approved Products. Actively participate in weekly and monthly forecast reviews, funnel management calls and territory business reviews. Develop relationships with existing KOLs, including pathologists, lab managers, technologists and researchers.
The essential requirements of the job include:
Education: BA/BS Degree preferred or equivalent work experience.
Minimum 1-3 years relevant industry (or equivalent) experience
Demonstrates and applies expanded conceptual knowledge in own discipline, with an understanding of related disciplines. Applies understanding of key business drivers to prioritize and accomplish own work. Solves problems in straightforward situations independently; analyzes possible solutions using technical experience, judgment, and precedents. Understanding of Pathology Lab marketplace or a related discipline
Experience with Salesforce.com or other CRM software. Experience with Microsoft Office including Word, Excel, PowerPoint and Outlook
Demonstrate leadership, mentorship, exemplary work ethic and model behavior consistent with Danaher Core Values amongst peers, across the BUs, and cross functional teams.
Travel and Motor Vehicle Record Requirements:
Ability to travel – up to 75% travel, overnight, within territory or locations
Must have a valid driver’s license with an acceptable driving record
It would be a plus if you also possess previous experience in:
1-3 years’ Digital Pathology Imaging laboratory experience in clinical, research, or industrial setting with practical focus preferred
1-3 years’ experience in the optimization, operation, functionality, and support of Digital Pathology Imaging instrumentation and related products preferred
At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.
The salary range for this role is $90,000 CAD - $115,000 CAD. This is the range we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
LI-JP1
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
