Company Description
Tim Hortons is not just a coffee shop—it's one of the largest restaurant chains in North America and the largest in Canada. With a diverse menu catering to a broad range of tastes, it has solidified its place as one of Canada's most iconic brands. Operating in the competitive quick-service restaurant sector, Tim Hortons offers unique opportunities alongside the dynamic challenge of leading the industry. Join us to become a part of a beloved company and culture, serving the neighborhoods we call home.
Role Description
This is a full-time on-site role for an Operations Manager located in Laval, Montreal, Lanaudière (Québec). The Operations Manager will be responsible for managing daily floor operations, overseeing daily operations, ensuring operational efficiency, managing staff, maintaining quality control, and implementing company policies. The role includes managing budgets, inventory, and delivering excellent customer service. The Operations Manager will also drive sales goals and maintain health and safety standards.
The company is also open to train and give opportunities to people who don't have more than 2 years experience in the fast food industry.
Qualifications
- Experience of working in a fast food environment like Tim Hortons, McDonald's, Burger King, Wendy's, etc.
- Experience of management in a fast food environment for more than 2 year ( Supervisor, Assistant manager, etc.)
- Experience of manager in a fast food environment for more than 1 year
- Operational Management, Budgeting, and Inventory Management skills
- Staff Management and Leadership experience
- Customer Service skills and Quality Control knowledge
- Health and Safety Standards, Policy Implementation, and Compliance skills
- Excellent organizational and problem-solving abilities
- Effective communication and interpersonal skills
