Are you a dedicated individual with a passion for exceptional customer service and a commitment to maintaining safety standards? Do you thrive in a fast-paced and collaborative environment? Join our team at the Innisfail Petro location as a Customer Service Representative! We are seeking a motivated professional who excels in delivering outstanding service and contributing to a positive work atmosphere.
Position: Customer Service Representative
Part-time: 24 – 36 hours per week. Eligible for benefits after 3 months. If you are relocating from another province, please ensure you have AB Health coverage to be covered by our plan provider.
Availability: Weekdays
Responsibilities:
Provide outstanding customer service and address concerns in a timely, positive manner
Adhere to Central Alberta Co-op’s policies and procedures, including Health and Safety guidelines
Utilize proper telephone etiquette and complete necessary documentation
Handle sales transactions and manage office supplies
Process fuel and bulk lube orders accurately, dispatch orders efficiently, and complete daily fuel reconciliations
Collect and provide accurate information to internal and external customers
Operate equipment safely and responsibly; perform general housekeeping duties
Collaborate with Ag and Petroleum Division teams to enhance operational efficiency and best practices
Perform additional duties as assigned by the manager
Qualifications:
High school diploma preferred
Previous customer service experience preferred
Physical ability to lift up to 50 lbs
Total Rewards:
At Central Alberta Co-op, we value our team members and are committed to their well-being and success. As part of our dedication to providing a supportive working environment, we offer a range of Total Rewards:
Loyalty Discount Program: Enjoy discounts on merchandise as a token of appreciation for your dedication.
Employee and Family Assistance Program: Access confidential counseling, resources, and support services for you and your family.
Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities.
Long Term Service Awards: Recognize and celebrate milestones in your career with us.
Career and Development Opportunities: Take advantage of growth opportunities and advance your career within our organization.
Central Alberta Co-op is proud to uphold our Brand Values of Integrity, Responsibility, and Community. We offer competitive salaries, opportunities for advancement and personal growth, and benefits based on employment status. As a COR certified organization, we are dedicated to providing our team members and customers with a safe working and shopping environment.
How to Apply:
If you're ready to join our team and deliver exceptional service to our customers, please submit your resume online, along with three references and a cover letter highlighting your relevant experience and availability.
Application Deadline:
This posting will remain open until filled.
Important Note:
Successful candidates must provide their Social Insurance Number before their first shift.
We appreciate your interest in joining our team. However, only applicants selected for an interview will be contacted.
