Company: ClaimsPro LP Build your career with ClaimsPro -Junior Adjusters/Trainees, Full-Time (Whitehorse, Yukon, Canada) Why join ClaimsPro? We are proud of our people and it shows: • you will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories; • your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit; • you will work on industry-leading software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers; • you will be supported by experienced local claims support, centralized after hours support, and dictation services; • your claims load is driven by senior executives and business development staff from coast to coast; • you are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending; • you will have excellent work life balance • your continuous education fees are reimbursed to maintain your license; • your workload is balanced to ensure you can maintain a high quality level and manage your abeyance Visit www.scm.ca or www.claimspro.ca to learn more ClaimsPro is a national Independent Adjusting company that provides claims services for insurers, self-insured entities, and organizations with high financial retentions. We are looking for a Claims Adjuster Trainee to join our team. Reporting to one of our Branch Managers, the key focus of this position is to start your career in claims and develop in a mentorship environment the skills required for the investigation, adjustment, and examination of multi-line claims at a junior level. Claimspro is a technology enabled, paperless environment and all matters are managed electronically. The Adjuster Trainee will enter into a period of structured training to obtain the skills required to be successful in a career in claims. The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service. Key Performance Factors This role requires someone who is well organized with a high attention to detail and who enjoys doing things in a systematic way. Desired Competencies Be action/results oriented, with ability to take initiative Effective analytical skills including identification of cause and effect dynamics Have a high attention to detail and is service oriented Possess effective written communication skills Able to draw valid conclusions and effectively communicate them Team player whom is also able to work autonomously Must be able to work with basic computer programs (MS Office Products are an asset) Be well organized and able to prioritize Job Responsibilities Handing, investigation and management of claims Review coverages, limitations, warranties, and requirements Ensure appropriate coverage is in place Follow guidelines and instructions Prepare documents and mandatory forms as required Manage a case load of claim matters in compliance with KPIs and SLAs Manage reserves, payments, and financials Provide a high level of customer service to all stakeholders Other duties as assigned Qualifications & Experience Builder or construction experience is a definite asset Ability to be obtain an adjusters license Previously demonstrated ability to execute high attention to detail Demonstrated ability to manage changing priorities and proven organizational skills Demonstrated behaviors showing initiative and follow-up skills Demonstrated professionalism and work ethic Proven ability to contribute to and work well with a team environment All other computer applications – must have the aptitude and ability to learn as required Valid Driver’s license Must already reside in Whitehorse SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates. SCM Insurance Services (SCM), announced today that it won a Best Culture Award from Kudos. Read more: https://lnkd.in/gp3Pu2bN [lnkd.in]/SCM Services d’assurances (SCM), un important fournisseur nord-américain de services d'assurance et de gestion des risques, a annoncé aujourd'hui qu’il a remporté un Prix de la meilleure culture de Kudos. https://lnkd.in/gUr8eV2C [lnkd.in Kudos-Winner-Culture-Innovator-2024/Kudos-Culture-Dentrepreise-Innovateur 2024 In the rapidly evolving world of risk management services, SCM Insurance Services has distinguished itself as a leader in innovation and excellence. As Canada’s largest privately owned provider of insurance services, our position at the forefront of the industry has been possible due to the quality of our personnel and the depth of their technical abilities. We recruit, train, educate, and support the best and the brightest and we empower them with the tools and technology that they require to provide clients with the highest quality of service. Our firm commitment to continuous learning animates every branch of our organization and drives our success. We work with passion and dedication, and we never compromise on our quest for excellence. Come join the SCM experience! Note: SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. À propos de nous Dans le monde en évolution rapide des services de gestion des risques, SCM Services d’assurances s’est distinguée comme chef de file en matière d’innovation et d’excellence. En tant que le plus grand fournisseur privé de services d’assurance au Canada, notre position à l’avant-garde de l’industrie a été rendue possible par la qualité de notre personnel et l’ampleur de ses capacités techniques. Nous recrutons, formons, éduquons et soutenons les meilleurs et les plus brillants et nous leur donnons les moyens, les outils et la technologie dont ils ont besoin pour fournir aux clients la meilleure qualité de service. Notre engagement ferme envers l’apprentissage continu anime toutes les branches de notre organisation et contribue à notre succès. Nous travaillons avec passion et dévouement, et nous ne compromettons jamais notre quête de l’excellence. Venez partager l’expérience de SCM ! Note: SCM Services d'assurances et ses sociétés affiliées accueillent et encouragent les candidatures de personnes à mobilité réduite. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.
