Company DescriptionWhy join Chubb Fire and Security? At Chubb Fire and Security Canada powered by API Group, we provide cutting-edge fire safety and security solutions to protect what matters to most to our clients across the nation. As a trusted leader in the fire and security industry, we have built a reputation for excellence, reliability, and innovation. Joining our team means being part of a leading provider of fire safety and security solutions, with opportunities for growth and advancement.As Leaders, we recognize that our success happens only when our Branches and Field Leaders are successful. All of our people are foundational to creating value:Protect people firstThink steps aheadOwn what we do Bring energy to challengesWin with integrity, togetherOur mission is to go the extra mile for our customers and our industry. We lead the way in designing, delivering and supporting safe, reliable and innovative solutions.Job DescriptionRole Summary:Our Southern Alberta office is looking for an Inside Sales Representative to join the team. This is a branch based role with the expectation the person will work out of the Calgary branch office every day. We are looking for someone that is self-motivated, optimistic and skillful individual who has the ability to multitask and think strategically in-order to achieve sales objectives, where Customer and TEAM approaches are paramount to success! The primary focus of this position is to complete activities relating to all aspects of sales including providing day to day support for the sales team and/or installation and service departments in the efforts to sell fire systems and preventative maintenance contracts.Job Responsibilities: Drive commercial counter sales of system parts for the Alberta branch office Develop customer relationships with Electrical Distributors, Electrical Contractors and Third Party Service Providers, as required Quote deficiency and parts sales for customers with technical accuracy and within Company pricing guidelines Stay current in knowledge of life safety product features (including competitor technology), legislation, and regulations Support sales staff / technicians with part requests for life safety products Administration of awarded Inspection Contract orders from Sales through to handover to Operations for scheduling and execution (i.e. review order for details and compliance, create sub/supplier requisitions, log contract details for tracking, etc).Act as a liaison between the customer and the company on inbound telephone & email sales requests, pre/post sales and general inquiries.Screen and evaluate incoming customer sales requests for technical specifications, delivery, and pricing needs.Refer large-scale or complex requests to the appropriate salesperson.Collaborate with Sales and Operations to support contracts, orders and customer needs.Work closely with branch management, billing and collections department to help them identify and resolve AP claims, disputes, discrepancies and other issues (i.e. creating, receiving and reconciling sub/supplier invoices & reports).Work with other departments to resolve outstanding issues.Assist in preparing detailed proposals, presentations and reports.Provide administrative support to the Branch as identified and directed by management.Notify Storekeeper on inventory levels.QualificationsJob Requirements: Post-Secondary education in Business/Office Administration or related discipline is preferred.2-3 years of experience in an administrative capacity or related industry experience.Relevant experience, preferably in the Life Safety industry.Knowledge of fire alarm systems is an asset – technical knowledge preferred.Familiarity with ULC Standards, Building Codes, NFPA and other life safety information.Proven solid customer relationship-building skills. Solid knowledge of PC based applications (e.g. Microsoft Office Suite, MAS, HP, JD Edwards).More about the position: Ability to demonstrate and deliver superior customer service in a fast-paced and multi-tasking environment. Self-motivated; detail-oriented, with highly developed organizational skills.Excellent verbal, written and presentation skills.Ability to work with minimal supervision.Bilingualism (English/French) would be an asset.Additional InformationOur offerings include: Competitive compensation and benefit packageRRSP matchingEmployee Stock Purchase PlanEmployee DiscountsLearning and Development opportunitiesReward and Recognition ProgramA culture of performance & accountabilityA supportive and positive team environmentBackground Check Requirements:As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:Criminal Background CheckReference CheckWe thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
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