Do you love exceeding people’s expectations by establishing effective relationships? Are you passionate about growing your career in the automotive industry? Do you have strong attention to detail and thrive in a fast-paced work environment? Do you want to work with a company that loves to promote from within? If this sounds like you, we would love to meet you!! WHO WE ARE: Eden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast. EdenPark is a wholly owned subsidiary of Fairstone Financial Inc., which is a subsidiary of Fairstone Bank of Canada (“Fairstone Bank”). Collectively, Fairstone Bank and its subsidiaries offer credit cards and rewards programs, point-of-sale financing through merchant partners and unsecured and secured personal loans and mortgages. Learn more at EdenParkCanada.com. Come join Fairstone Financial as a Income Verifier. Be part of Canada’s leading provider of responsible lending solutions to serve Canadians. At Fairstone we invest in our teams. We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us! WHAT WE OFFER? Work-Life Balance: Our 37.5-hour workweek and hybrid model (3 days in-office) promote a healthy balance. Wellness: Tailored well-being solutions available 24/7. Time Off: Minimum 15 paid vacations, 6 wellness days, with federal holidays. Community Support: Paid Volunteer Day to give back to your community. Retirement Planning: Employee and employer contribution pension plan, plus the Fairstone Retirement Savings Plan Development: Access to Fairstone Academy for comprehensive training and skill development. Discounts: Exclusive access to discounted products and services, including car insurance, hotels, attractions, movies, gym memberships, and more. A regular day for you will include: Review and verify applicant income and employment information Process any income and/or trailing documents received Managing a busy workflow while maintaining a high level of accuracy and meeting defined service standard and turnaround times Follow up with assigned dealerships to resolve pending/missing items via phone, fax and email, communicate and resolve issues Update records of customer interactions, process customer accounts and file documents Carefully review applicant proof of income and employment documentation to ensure legitimacy and accuracy Contact employers over the phone to further corroborate the information in a professional manner Provide prompt, efficient, detailed customer-oriented service to all stakeholders Perform all other duties as assigned Must-haves! You thrive in a fast-paced, ever-changing environment. You possess exceptional attention to detail while operating under a sense of urgency. You have strong analytical and arithmetic skills. You know your way through advanced internet browsing and have amazing investigative skills You communicate clearly over the phone and have strong listening skills. You can manage a busy workflow and multi-task effectively. You are tech-savvy and know your way through Microsoft Office Suite and Outlook Proficient English required to communicate with automobile dealers and customers across Canada; used daily in interactions Extra- awesome to have: Previous experience in a lending, automotive-related business, or financial services You are fluent in English and French Post-secondary education Working condition You have flexible availability to work. Working hours can range anywhere between 9 AM to 9 PM EST Monday to Friday with alternating Saturday shifts; schedules are completed a month in advance and shifts are rotating. WE ARE PROUD TO BE: Montreal's Top Employers 2025 by Canada’s Top 100 Employers! Learn more: https://www.fairstone.ca/en/about/canadian-lender Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/ If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application. Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence. Time Type: Full time Job Type: Permanent RECOGNIZED AS ONE OF MONTREAL'S TOP EMPLOYERS (2025) Fairstone Bank of Canada and its subsidiaries, including Fairstone Financial Inc. and Home Trust Company, deliver innovative, accessible and reliable financial solutions that enable Canadians to reach their financial goals. Collectively, we offer residential and commercial mortgages, consumer deposits and GICs, retail and automobile financing, credit cards and digital lending, in addition to unsecured and secured personal loans online and at more than 255 branches coast to coast. With a long-established history, we are proud to be Canada's leading alternative lending bank. More at FairstoneBank.ca
