Volunteer & Engagement Manager (22-Month Term)
About NAITSA
The NAIT Students’ Association (NAITSA) is a registered non-profit organization that exists to provide services, representation and leadership to students enrolled in credit and apprenticeship programs in one of Canada's largest polytechnic institutions, the Northern Alberta Institute of Technology (NAIT).
The Opportunity
Here at NAITSA, we pride ourselves on providing a well-rounded and fulfilling campus life experience for NAIT students. We believe that post-secondary experiences go far beyond the classroom, and we aim to offer a variety of opportunities for students to get involved. Volunteerism is a key part of that vision—and through this new role, we’re excited to build a more centralized and rewarding volunteer experience for students. This role balances strategic program development with hands-on coordination to ensure a high-quality, meaningful volunteer experience for NAIT students.
Who We’re Looking For
You’re someone who sees the big picture and enjoys turning ideas into action. With a good understanding of volunteerism and student engagement, you’re ready to take ownership of a newly created role and build something impactful from the ground up. You bring both strategic thinking and hands-on coordination skills, and you’re comfortable balancing long-term planning with day-to-day execution. You have experience working with various stakeholders, leading people and projects, and you’re motivated by the opportunity to create meaningful experiences that help students connect, grow, and give back through volunteering.
Responsibilities
As this is a new position, responsibilities may evolve to reflect program development and organizational needs. Flexibility and a willingness to adapt will be a key to success in this role. This position reports to the Campus Life Director, and has the following overall responsibilities:
Research and development of a centralized volunteer resource:
Conduct research into best practices in campus volunteerism and student engagement.
Identify and recommend digital tools or platforms to streamline volunteer sign-up, tracking, and communication, considering budget, impact and overall use.
Collaborate with internal and external stakeholders to consolidate volunteer opportunities across departments into a single, cohesive resource.
Audit and simplify existing volunteer-related information to improve clarity, access, and visibility for students.
Lay the groundwork for a more connected and well-rounded volunteer program that supports students throughout their volunteer journey.
Research and development of volunteer opportunities and recognition:
Work collaboratively with internal and external stakeholders to identify more opportunities for students to volunteer on- and off-campus.
Develop a comprehensive onboarding process for NAITSA volunteers, and establish processes for volunteer management.
Coordinate volunteer activities and placements at NAITSA flagship events (i.e., Pancake Breakfast, Nest Fest, etc.)
Find new ways to increase the number of on- and off-campus volunteer opportunities available to students.
Identify and implement creative ways to simplify and streamline volunteer recognition.
Coordinate NAITSA Volunteer Awards at NAITSA’s Awards Night (annually).
Plan and execute volunteer appreciation events and initiatives.
Oversee Volunteer Engagement:
Review and reimagine the Volunteer Experience Path currently in Ookslife.ca.
Screen volunteer opportunities submitted by various Nonprofit Organizations to ensure they meet the criteria.
Promote the digital wallet where students can showcase their volunteer badges.
Be a supportive resource to students who indicate an interest in volunteering and connect them to timely and fitting opportunities; add interested students to the Volunteer Vibe newsletter.
Engage actively in the student community through digital platforms (i.e., online group chats, Ooks Life App) and campus events to increase visibility and connection to volunteer opportunities.
Volunteer Administration through Ookslife.ca:
Ensure departments accurately track and credit student volunteer hours on Ookslife.ca; provide training and support to staff on using the system effectively.
Approving student submissions of self-reported volunteer experiences.
Work collaboratively with Campus Clubs to audit their training materials to ensure the information is up-to-date and accurately reflects how to record volunteer service hours.
Approve join requests for NAITSA Volunteers group in Ookslife.ca, manage the roster, and add members to the volunteer contact list.
Create regular news posts to share with volunteers.
Marketing and promotion of Volunteer initiatives:
With support of the Campus Life team, coordinate and execute marketing plans for NAITSA’s volunteer programming.
Support the Volunteer Coordinators (2 student staff) in content curation for the Volunteer Vibe newsletter.
Oversee promotional booths, host volunteer fairs, and participate in NAIT’s Service Fairs.
Lead and mentor part-time Volunteer student staff:
In collaboration with the Campus Life team and HR, participate in the group hiring process for Ooks Life Team and hire part-time Volunteer Coordinators each academic year.
Train and onboard new part-time Volunteer Coordinators, in collaboration with the Campus Life team.
Provide supervision, leadership, and mentorship to the Volunteer Coordinators; provide feedback and conduct performance assessments, review hours, and approve timesheets..
Support Volunteer Coordinators in their projects; including supporting monthly volunteer events, planning semesterly appreciation events and volunteer fairs.
Attend scheduled Ooks Life Team meetings, training sessions, and social functions.
Support other Campus Life initiatives, as required:
Participate in regular Campus Life leadership team meetings.
Support the team at NAITSA flagship events (i.e., Nest Fest, Pancake Breakfast, etc.)
Qualifications / Required Skills / Considerations
If you’re interested in being a part of this team, there are several key skills and attributes you should make sure to review before you apply:
Education: Post-secondary diploma or degree in a related field (i.e., business administration, education, nonprofit management, or similar). Equivalent work experience will also be considered, but experience participating in a post-secondary environment is a huge asset to working within it.
Experience: 2+ years’ of relevant experience in volunteer coordination, student engagement, event planning, or a related area.
Demonstrated leadership experience, including the ability to support and mentor staff and volunteers, and foster an inclusive environment.
Demonstrated project management experience, including the ability to plan, execute, and evaluate initiatives or events; manage timelines and competing priorities; and coordinate with multiple stakeholders to achieve outcomes.
Strong understanding of volunteer engagement practices, recognition strategies, and program development.
Demonstrated ability to build relationships and work collaboratively with diverse internal and external stakeholders.
Comfortable using or learning digital platforms (i.e., volunteer management software, student engagement software or apps, email marketing tools, etc.)
Highly proficient in Excel/Google Sheets; you can demonstrate your experience in basic functions (i.e., sort, filter, analyzing data and creating reports).
Excellent written and verbal communication skills.
Attention to detail, especially in administrative and reporting tasks.
Experience using Canva or similar design tools to create engaging visuals, presentations, or reports is considered an asset.
Passionate about student life and committed to creating meaningful involvement opportunities.
Self-starter who is comfortable taking initiative and building new systems.
Creative and adaptable, with a growth mindset and willingness to evolve with the role.
Employment in this position is conditional upon completion of a Police Information Check.
Must be legally authorized to work in Canada.
Employment Details
Position Status: Full-Time Temporary, 22-month Term.
Term: This position is expected to commence in early July, with the contract ending May 14, 2027
Working Conditions
Work Location: NAITSA, Room O108, 11762 106 St NW, Edmonton, AB T5G 3H4. Occasional flexibility for hybrid work.
Work Hours: Monday to Friday, standard office hours, 37.5 hours/week. Some occasional evenings or weekends may be required to support events and volunteer programming.
Physical Requirements: Primarily office-based work with occasional requirements for event participation, booth setup, carrying materials to events (up to 40lbs).
What We Offer:
Salary: $55,000 – $60,000 per year, commensurate with experience
Paid time off package including Vacation, Personal Choice Days, 3 Summer Fridays, Fall Break, and two-weeks off at the end of December
Benefits including Health, Dental, Vision & Drug, and Personal Wellness Spending Account
Paid parking or transit reimbursement
Fun staff events and the opportunity to work on a vibrant post-secondary campus
Please be aware that the NAITSA office is dog-friendly
Accommodations are available upon request for candidates participating in any stage of the selection process and can be requested by contacting hr@naitsa.ca
How To Apply
If you are interested in this opportunity, please apply by completing this online application, and uploading the following documents in PDF format:
Resume
Cover Letter addressed to Jen Sieben, Campus Life Director. Be sure to include in your cover letter a summary of your qualifications related to this role and a list of your volunteer experience. Applications without a cover letter will not be considered.
Closing Date: This position was posted on May 27, 2025, and will remain open until June 10, 2025. Please note, the posting may close earlier if a high volume of qualified applications is received. We encourage interested candidates to apply early.
For more information about the NAIT Students’ Association, please visit our website at naitsa.ca
You can expect a confirmation email once we have received your application. We appreciate all applications for employment, however, only those applicants chosen for an interview will be contacted.
We look forward to seeing your application!
