At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.
That’s why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life.
Together with your colleagues, clients and partners, you'll make an impact that is felt by all. See where your commitment could take you.
Who are we looking for?
Our Waterloo office is looking for a Senior Product Manager, who will be responsible for the business & strategy leadership for the bids&tenders product portfolio. This position serves as the voice of the product business internally and as a brand ambassador externally. The Senior Product Manager will work in coordination with the senior leadership team, sales & marketing, operations, partners, and customers to set the overall business direction and strategic roadmap for the product portfolio.
This is a 6-month fixed term Contract role.
Working with an energetic and high performing team, this position offers a variety of work and will see you involved in:
Key Responsibilities:
Lead representative of the Product Team in any key business, strategy, customer and partner meetings.
Lead in the overall business analysis and understanding of the product marketplace, customers and competitors.
Lead in the development and ongoing refinement of the overall product strategy required for the success and growth of the product business.
Lead for identification and engagement with key product / solution partners.
Lead / conduct customer research, market research, competitive analysis.
Work with Marketing to define target markets, market positioning, market sizing, value proposition and differentiation and pricing & packaging models.
Develop business cases to support new features / functionality / modules and/or product lines.
Support the Product Managers, Product Owners and the UX team to develop market requirements documents (MRDs).
Work with Marketing to help design market research/pre-sales projects to assess customer attitudes to the current product range and new product introductions.
Attend, support GHD exhibits, and give presentations to mixed audiences about thought leadership, markets, problems, technologies, and GHD products at conferences.
Represent the Head of Product and/or the department at internal and external events as required.
Skills and Competencies:
Positive attitude and personality.
Strong ability to make decisions and effectively achieve business objectives.
Able to build positive, productive relationships with both internal stakeholders and teams as well as external customers and partners.
Comfortable operating in a fast-paced, highly dynamic and at times ambiguous environment.
Key aspect of this role is to make decisions and achieve results.
Ability to build strong relationships with senior managers inside the company as well as key individuals outside the company.
Strong executive presence, with a reputation for unquestioned integrity.
Excellent, compelling written and verbal communicator.
Able to clearly articulate complex concepts in a concrete way.
Excellent presentation skills.
Experience with direct and indirect government tender and sales processes.
Experience with CRM tools, Confluence and JIRA.
Experience and Qualifications:
Master's in business administration (MBA) in business, technology, engineering or software development (or a relative combination of education and experience).
Pragmatic Certified Product Manager (ideally with specialization in Marketing, Product Management and Innovation).
Ideally holds a Certified Procurement Professional (CPP) designation. Ideally 10+ years of experience in product business management, product strategy, product innovation and/or technology.
Demonstrated ability to understand a product marketplace, target customers and competitors and develop & drive effective product and business strategy.
Demonstrated experience with product pricing models, packaging and tiering.
Passionate about engaging with customers and understanding their needs, pain points and goals.
Ideally 10+ years of experience with SaaS and platform solutions.
5+ years of experience working with / delivering solutions to municipal and other public sector organizations.
Other assets that would be useful are:
Experience with online payments and ecommerce.
Experience with user centric design.
Experience with online analytics and data analysis.
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As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. Upon request, GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.
