Why join CMHA Peel Dufferin?
Support your community. Advance your career. Fulfill your purpose.
Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.
What We Offer
As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.
In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:
4 weeks accrued vacation
Up to 18 paid sick days accrued per year, plus 2 flexible days each year
HOOPP Pension Plan
Ongoing professional development plus $250 annual funding for continuing education and certifications
$350 annual allowance to invest in achieving your personal wellness goals
Participation in organizational pay for performance incentive program
We are looking for a Junior IT Analyst to join our team!
The Junior IT Analyst will support the tracking of assets, compliance, and reporting within the organization. This role involves coordinating and reporting on the work done by external consultants and internal IT teams, tracking and reporting on the progress of tasks, coordinating activities with external parties such as vendors and support providers, reporting on costs, and tracking service desk metrics.
Status: Permanent full-time, 37.5 hours per week; some evenings/weekends may be required. Note, this posting is for an active vacancy.
Salary: $47,223.00 - $55,556.47 annually (Candidate qualifications will be considered when determining the starting salary)
Location: This position is based out of 314-7700 Hurontario St., Brampton. Although we operate within a hybrid workplace model, staff are required to have on-site and/or community presence as per program and client needs.
What You Will Do:
Track and manage IT assets, ensuring accurate records and compliance with organizational policies
Coordinate and report on the work being done by external consultants and internal IT teams
Track and report on the progress of IT tasks and projects
Coordinate activities with external parties such as vendors and support providers
Report on IT-related costs and budget adherence
Track and analyze service desk metrics to identify trends and drive continuous improvement, supporting strategic goals related to service excellence and timely service delivery
Assist in the documentation and maintenance of IT applications, records, databases, and diagrams
Support the implementation of IT projects and deployment of applications
Assist in the provision of support to staff for troubleshooting and resolving IT issues
Liaise with third-party vendors to escalate and resolve technical inquiries and issues
Assist in the provision of in-office, remote, and at-home customer support to all staff
Work with IT, corporate services, and clinical teams to facilitate deployments of new hardware, software, services, and upgrades to the IT infrastructure
Support change management initiatives for network infrastructure, configurations, applications, and IT services to meet organizational needs and maintain business continuity
Assist in the development, configuration, testing, and implementation of new solutions and applications that address evolving business needs and enhance overall operational efficacies
This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.
What You Need to Join Our Team:
Post-secondary (degree or diploma) education in an Information Technology or business discipline
Minimum two (2) years of work experience in Information Technology or business operations role involved in support and analytics/reporting activities
Training in cybersecurity and project coordination/management are assets
Experience in not-for-profit or health care environment is an asset
Technical knowledge in Microsoft technology platforms including Microsoft365, Windows, Intune, PowerApps, Power Automate, and the Azure cloud platform
Knowledge of testing new systems, applications, or upgrades to ensure they meet specified requirements
Excellent knowledge of hardware, software, networks and databases
Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.
Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.
Ability to work flexible hours at multiple office locations across Brampton and Dufferin County including occasional evenings and weekends
A satisfactory Vulnerable Sector Screening (Police Check) report
Deadline to Apply: Friday May 23rd at 4pm
At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.
Apply Now and EMPOWER your career!
CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Métis, Inuit and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, 2SLGBTQIA+ communities, women and gender diverse people, low-income communities, and all equity-deserving groups.
2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).
Accessibility Statement
When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at HRrecords@cmhapeel.ca
Use of Artificial Intelligence (AI) in Recruitment
To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.
Next Steps
We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.
