Company DescriptionFor more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues. Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way. As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:Connecting guests to the extraordinary place we call homeDiscovering a broad offering of career pathsLearning and thriving among a group of international hospitality professionalsBeing passionate about people and attentive to the world - we are globetrotters!Going beyond the walls of our hotel to support our communityTaking pride in our differencesThen this could be THE perfect opportunity for you, and we cannot wait to welcome you.#WeAreHamiltonPrincessJob DescriptionSummary of Responsibilities:Reporting to the Director of Sales, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, engaging and proactive guest service while supporting fellow ColleaguesExceed personal sales room revenue booking goals: monthly, quarterly and yearly in each of the following categories: Group room, group rental revenue, group catering, prospecting, site inspections, personal sales calls, entertainmentActively identify, qualify and solicit new business within the territory assignedRespond to in a timely manner and manages complex incoming opportunitiesDevelop monthly sales strategy and action plansPerforms weekly sales calls and client entertainmentIs able to organize and host a Familiarization tripUtilize Opera sales system in compliance with Accor brand standards. The senior group sales manager is able to send a proposal, build a block in opera sales and catering, compile a contract and perform other tasks as assigned in systems used by Hamilton Princess.Develop key and developmental accounts for hotels that will generate long term business partnerships. Strengthens relationship with existing customers to enable future bookings.Keep accurate records of potential customers & follow through on all potential businessQuote and negotiate prices within established parametersDevelop rapport with relevant Fairmont Global Sales Office(s), Bermuda tourism office and key partners in travel such as but not limited to ALHI, Maritz, Helmsbriscoe Participate in Accor territory sales events and trade shows, involves preparation of events, invitation of clients and facilitating of eventStays familiar and relevant with industry trends, economic trends, supply and demand in the market.Learning the strengths and weaknesses of our top competitors to be able to sell against themAble to think strategically and maximize our group potential over required periods to include use of meeting space for meetings and events. Arrival and departure patterns that fit with the hotel business needsAttending all required internal and brand meetings. Participating in on-going brainstorming sessionsDevelop and maintain close and effective working relationships with all supporting departmentsCoordinating with conventions services on groups involving rooms and banquet revenueAdhering to all Accor sales standardsMaintaining positive relations with all Guests, Vendors, Colleagues while always portraying a professional imageOvernight travel may include weekends to conduct ongoing sales calls to clients in your territoryManage and share one coordinator with other Sales ManagersParticipate in hotel committeesPerforms other duties and projects as assigned by Director of SalesQualificationsQualifications: Experience in the NYC market strongly preferred – markets are assigned upon start date but subject to change on a yearly basisAt least five years hotel group sales management experience in a luxury Hotel environmentMust be a results-oriented, highly motivated individual, with a positive attitudeA Degree in Business Management, Sales and/or equivalent experience is preferredProven ability to work effectively in a demanding and fast paced environmentProven ability to work cohesively as part of a team in a multi cultural, diverse environmentProven ability to focus attention on guest needs, always remaining calm and courteousAbility to act independently and work with minimal supervisionAbility to work as a team while at the same time negotiate and effectively communicate within a remote office environmentAbility to make effective presentationsExcellent written and verbal communication skills essentialComputer literacy including, but not limited to, Outlook, Microsoft Word, Excel and Power Point essential. Property Manager experience preferredAbility to travel and work non-traditional hoursAbility to maintain a suitable home office environmentAdditional InformationPhysical Aspects of Position (include but are not limited to):Sitting 6-8 hours a dayLight ActivityTravel
