MANAGER, CREDIT AND COLLECTIONS AT MASCO CANADA (On-Site – St. Thomas, ON Office) Build your future with Masco Canada! At Masco Canada, we’re passionate about delivering innovative solutions and exceptional customer experiences. We’re looking for a Manager, Credit and Collections to join our Finance team. If you thrive in a dynamic, collaborative environment and are excited to make a meaningful impact, we want to hear from you. What You Will Do: Reporting directly to the Financial Controller, the Manager, Credit and Collections, leads a team focused on credit collections, accounts receivable, and rebate/commission management. You’ll work across departments to improve processes, support business goals, and ensure strong financial operations. Credit & Collections Lead and optimize credit and collection processes to improve cash flow and reduce bad debt. Monitor customer accounts, assess credit risk, and negotiate payment terms. Review daily banking activity and validate incoming payments (EFT, wire). Collaborate with internal and external teams to resolve issues and support credit policy compliance. Accounts Receivable Oversee invoicing and payment processing, ensuring accuracy and timeliness. Reconcile A/R ledgers and support accurate month-end reporting. Review customer pricing, credits, and account set-ups in JDE. Perform Accounts Receivable month-end close journal entries and reconciliation. Ensure controls are implemented and performed related to the order-to-cash cycle Prepare working papers related to Accounts Receivable to support year-end income tax preparation Rebate and Commission Programs Oversee tracking, calculation, and disbursement of rebates and commissions. Partner with Finance and Sales to align processes and resolve discrepancies. Analyze program performance and suggest improvements. Process Improvement & Leadership Lead and support process improvements and automation efforts. Coach and develop your team to meet performance and growth goals. Use data and industry trends to guide strategic decision-making. What will You bring? Qualifications: 5+ years of experience in credit and collections, or related finance roles. 3+ years of experience managing people or leading teams. Strong working knowledge of accounting principles and customer adjustments. Proficiency with ERP systems (J.D. Edwards or similar). Advanced Excel skills and solid knowledge of Microsoft Office. Preferred Assets: CPA designation or relevant post-secondary education in finance/accounting. Experience working in a manufacturing or distribution environment. Knowledge of pricing structures, financial reconciliations, and rebates. Demonstrated success in process improvement and automation. Excellent communication and negotiation skills with both internal and external stakeholders. Who You Are: We are looking for someone who is: Strategic & Analytical – You make informed decisions using data and business insights. Collaborative Leader – You build strong teams and foster cross-functional collaboration. Adaptable – You remain flexible and focused in a fast-changing environment. Customer-Centric – You understand the importance of excellent service and financial integrity. Results-Driven – You take initiative and deliver outcomes that support business success. Ready to take the next step in your career? If this sounds like the right fit for you, we want to hear from you! Take a closer look at this exciting opportunity and apply today to join the Masco Canada team. What’s in it for You: Competitive Rewards and Compensation Defined Contribution Registered Pension Plan (optional) with employer matching Deferred Profit-Sharing Plan (DPSP) Benefit insurance coverage from Day 1, including health, dental, and travel insurance Employee Assistance Program (Dialogue) – access to health and wellness resources Employee Store, Employee Purchase Program, Dell Discount Program, GoodLife Fitness Discounts, and more 2 paid volunteer days to support the communities we live and work in Opportunities for development and growth, including Onboarding, Buddy and Mentoring programs, LinkedIn Learning, and other virtual and in-class learning opportunities Participation in employee-led committees such as the Wellness Committee, Masco United (DE&I Committee), Philanthropy Committee, Organizational Pulse Committee, or employee impact groups Why Join Masco Canada? Over a Century of Excellence – With more than 100 years of experience, Masco Canada has established itself as a leader in the building and home improvement industry. Diverse Brand Portfolio – We proudly offer 12+ brands delivering 20,000+ innovative water solutions, shaping the future of plumbing and home improvement. Innovative Solutions – Our commitment to cutting-edge plumbing and water technologies keeps us at the forefront of the industry. Collaborative & Inclusive Culture – We foster an environment where all employees are valued, respected, and empowered to contribute and grow. Opportunities for Growth – We support continuous learning, career development, and professional growth, helping you achieve your full potential. Making an Impact in Our Communities – We believe in giving back and actively supporting initiatives that make a difference in the communities where we live and work. Join us at Masco Canada, where your contributions drive innovation, excellence, and positive change! Masco Canada delivers innovative water solutions to the building and home improvement markets in Canada. We have been inspiring Canadian homes, communities, and lives for more than 100 years. Throughout this journey, our business has remained steadfast in its commitment to strong values and dedicated individuals, striving to enhance the well-being of our team members, customers, and communities alike. With over 600 employees, our diverse and talented workforce drives our continued success and impact. To learn more about Masco Canada, visit www.mascocanada.com Please note: Masco Canada has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources at HR@mascocanada.com so that arrangements can be made for the appropriate accommodations to be in place before your first step of the selection process. Company: Masco Canada Masco Canada (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. At Masco Canada, we excel at meeting the needs of the diverse Canadian market for plumbing and related products through our exceptional people, enduring brands, and extraordinary service. Our unsurpassed market intimacy allows us to deeply understand Canadian customers, consumers, and influencers. Our manufacturing and distribution facility in St. Thomas, Ontario is home to the design, development, distribution and manufacturing of a portion of the products we represent including the Delta Commercial product line. The sales and marketing offices in Mississauga, Ontario, house our team of industry experts who are focused on representing our diverse portfolio of plumbing-related brands including: Delta | Brizo | BrassCraft | hansgrohe | AXOR | Master Plumber | Peerless | Plumbshop | FranklinBrass | Waltec | Liberty Hardware | Product categories represented by our brands include: Kitchen & Lavatory Faucets | Tub Showers | Hand Showers | Flush Valves | Commercial Grade Faucets | Plumbing & Repair Parts Programs | Valves | Plumbing Fittings | Bath Accessories | At Masco Canada, integrity is at the core of everything we do. Our commitment to excellence, the integration of diversity and inclusion into who we are and how we work, and our ability to work as a collaborative team drive our passion to win. We win by providing the best customer experience possible in all of our business dealings. Masco Canada is the Canadian division of Masco Corporation, one of the world’s largest manufacturers of brand-name products for the home improvement and new home construction markets. Masco Canada is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Masco Canada is committed to ensuring that each individual will have genuine, open and unhindered access to employment opportunities. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at hr@mascocanada.com.
