Company DescriptionLocated in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Banquets Coordinator.What Is In It For You
• Wonderful company culture - our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like our Sustainability Program
• Comprehensive extended health benefits packageJob DescriptionResponsibilities:Reporting to the Banquets Managers, responsibilities and essential job functions include but are not limited to the following:Prepare and distribute material and correspondence relating to the successful operation of the departmentAct as a liaison between other F&B departments, communicating information about HR needs, Catering and Sales requests and last minute informationWork closely with Director of Banquets and Assistant Banquet ManagersShare mail distributionEnsure prompt and courteous service is extended to both internal and external guestsBriefing with Director of Banquets or Assistant Banquet Manager dailyResponsible for the following duties including administrative duties:Prepare clip boards for next 2 day Catering meetingReview e-mails, update or pass on information to concerned colleagues and/or managersPick-up/deliver daily mailFiling distribution at the end of the business day; updating boards with change logs and revised BEO’sOn Thursdays, prepare a first draft of the schedule shell which will be reviewed and adjusted and approved by the Director of BanquetsComplete turnover, coffee break, set-up sheets and staffing sheet for next dayComplete daily billingFill in the event summary with de-brief from managers and captainsVerify all reports were sent out the night prior and send any if requiredLog all deliveries for guests (groups)Document BEO (banquet event order) changes as required and notify manager on duty of changesContact staff regarding changes in a timely manner, per seniorityContact agency staff when requiredAttend and take minute’s at all departmental meetingsEnter work orders in Royal Service and follow-up with engineering to ensure completionComplete purchasing ordersAnswer radio calls and dispatch to appropriate personOrder and pick-up coat check tickets, buffet labels, parking passes, etcPrint off and change VOG/TrustYou, not yet implementedPhotocopy BEO’s (banquet event orders) for set-up crew by 2pmPhotocopy set-up sheet for Housemen by 2pm for next day’s set-upsTrack Lost & Found items and ensure items are sent to HousekeepingDeliver messages and faxes to meeting roomsContact candidates and schedule interviewsMaintain Cleanliness of the Banquet OfficeManage to do list for the night cleanerAssist with event coverage as neededOther duties and projects as assignedQualificationsQualifications:Food and Beverage and Banquet Services experience required, preferably in HospitalityPrevious Administrative experience a strong assetFluency bilingual in both official languages an assetExcellent interpersonal and communication skills, both written and verbalExcellent computer skills with Word, Excel, Outlook, Micros, Power PointAble to work independentlyMust be able to maintain a positive attitude within a very busy environmentAbility to multi-task and take directions from numerous sourcesAbility to prioritize, maintain control over workloads and perform under pressureOutstanding attention to detail and tenacious in pursuit of excellenceProfessional appearance and demeanor with a professional telephone mannerMust be a proven team player who is motivated and can take initiativeAdditional InformationPhysical Aspects of Position (included but not limited to):Standing and walking throughout shiftOccasional kneeling, pushing, pulling, liftingOccasional ascending or descending stairs and rampsFairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
