BE Power Equipment is a leading manufacturer of pressure washers, air compressors, generators and water pumps serving industrial markets in over 30 countries. Headquartered in Abbotsford, BC, our third generation, family owned business is focused on designing quality products and delivering exceptional service.
BE Power Equipment is proud to be recognized for a third year running as one of Canada’s Best Managed Companies. This prestigious recognition is a testament to BE’s strong leadership and our commitment on creating an inclusive workplace to achieve our shared goals.
We are looking for an Accounts Receivable Specialist who will report to the Shared Services Manager but works directly with AR Lead and other finance team members. We are looking for a high-energy individual with a passion for customer service. The focus of the role will be on customer collections and relations for multiple entities with the balance of duties including payment processing and account reconciliations.
Responsibilities:
Assist AR Lead with collection phone calls, e-mails and follow-ups
Identify problem accounts and escalate collection action
Process incoming customer payments through multiple payment methods i.e. cheques, wire transfers, EFT/ACH and credit cards (multi currency, multi company)
Process credit card payments on a manual terminal, manage credit card customer accounts
Send daily invoices by mail, e-mail or EDI
Issue monthly customer statements by mail or e-mail
Complex account reconciliations and processing of customer claims and deductions
Liaises with customers and internal staff members to help resolve billing/shipping errors as required
Assist AR Lead with annual account clean up and credit line reviews
Participate in process improvement
Ensure compliance with internal accounting controls and policies
Assist the Finance department with other related duties and projects as required
What we are looking for:
Applicants must be legally entitled to work in Canada
1+ years of Accounts Receivable experience required
1+ years of Customer Collection phone call experience in a professional environment
1+ years of processing new customer applications and credit approval using credit report and trade references
Excellent communication and interpersonal skills
Ability to learn new software quickly and navigate it successfully
Intermediate computer skills (Microsoft Office Suite, in particular Excel and Outlook)
Able to work and keep up in a fast-paced environment
Strong attention to detail and accuracy
Strong problem solving and analytical/investigative skills
Confident, assertive, and able to find resolution
Professional, ethical, and personable telephone etiquette
Organized, able to prioritize and multi-task
Must be able to effectively communicate in English, both verbally and in writing
Why work at BE?
Competitive salary commensurate with experience
Group medical and dental benefits including Employee and family assistance program
Company RRSP matching plan
Flexible work hours and potential for hybrid work arrangement
Healthy work life balance
Employee discount program
Training and development opportunities
Modern, well-equipped work environment with excellent staff facilities
Employee welcome package and other SWAG
Excellent and collaborative team/work environment
Team socials and engagement events in and outside of the office
We thank all applicants; however, only those considered qualified will be contacted for an interview.
