Scope
Reporting to the Hearing Aid Purchasing and Inventory Manager, the Kitting Associate is to maintain an efficient inventory system through proper movement of inventory between assigned locations. To maintain the accuracy and integrity of orders and stock in the Navision database. To reconcile, sort, shelf, package, and document shipments for the Production team. To act as a liaison between the Production and Client Service teams e.g. status checks, reporting.
Kitchener, Onsite - Entry Level
Responsibilities
Order fulfillment of new customer orders and service orders across all hearing aid brands
Responsible for timely preparation and kitting of orders for production, assembly, and shipping
Act as a liaison between Production and Client Services to provide updates on order status, backorders, product availability etc.
Assist with the maintenance of the inventory database (Navision) and the accurate flow of incoming and outgoing inventory
Issue spare parts, collect and process defective stock appropriately
Document and file inventory transfers, adjustments and expenses
Ensure that all status codes are correct
Ensure that all inventory locations are secured throughout the workday as well as overnight
Prepare and submit weekly shipment of defective stock for reprocessing
Report shortages or overstock of inventory to maintain accuracy
Perform cycle counts and recounts
Analyze discrepancies and complete inventory adjustments accordingly
Replenish and restock shelves upon receipt of weekly shipment
Assist with space rearrangement, item location set up and labelling
Ensure all areas in the inventory drawers and shelves are organized and monitored effectively
Ensure timely distribution of rush orders to appropriate Technicians
Sort, package, shelf and document the returns to stock
Report any issues or concerns to the Kitting Team Lead and/or Purchasing and In-ventory Manager, Hearing Aids
Special projects as required by the Kitting Team Lead and/or Purchasing and In-ventory Manager, Hearing Aids
Assist other technicians as required accommodating for changes in volume, work-flow and/or staffing levels
Prepare and maintain records and/or reports as required by the Team Lead and/or Purchasing and Inventory Manager, Hearing Aids
Meet and follow all Company and Departmental standards, policies and procedures regarding turnaround time, rushes, quality, and customer service
Adhere to all Human Resources policies and procedures.
Conduct basic equipment maintenance as necessary.
Perform other functions and special projects as required by the Team Lead, Kitting and/or Purchasing and Inventory Manager, Hearing Aids
Requirements
High school diploma or equivalent is required
Excellent numerical skills are necessary
Must be detail oriented and have a solid background in record keeping procedures and maintaining organized documentation and/or filing systems
Must have 1+ years of experience in data entry in a Windows environment (with word processing and spreadsheet applications)
Dependability to work assigned shifts to ensure full coverage. Overtime is occasionally worked to meet the demands and deadlines associated with the position
Why should you work with us?
Competitive salary with annual reviews
Excellent medical benefits; including dental, vision and health, Employee Assistance Program
Group RRSP contributions
3 weeks of vacation
Fitness/exercise spending account
Dynamic work atmosphere
Career development programs and opportunities #LI-LX1 #LI-Onsite #LI-Permanent
Accommodation
Demant is committed to building an inclusive environment and will provide accommodations in accordance with the AODA (Accessibility for Ontarians with Disabilities Act). Please clearly indicate in your application any accommodations you will require throughout the recruitment process.
While we appreciate the interest of all applicants, only those selected for an interview will be contacted.
