Company DescriptionFor more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way. As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:Connecting guests to the extraordinary place we call homeDiscovering a broad offering of career pathsLearning and thriving among a group of international hospitality professionalsBeing passionate about people and attentive to the world - we are globetrotters!Going beyond the walls of our hotel to support our communityTaking pride in our differencesThen this could be THE perfect opportunity for you, and we cannot wait to welcome you.#WeAreHamiltonPrincessJob DescriptionSummary of Responsibilities: Reporting to the Director of Operations, responsibilities and essential job functions include, but are not limited to, the following: Consistently offer professional, engaging and proactive guest service while supporting fellow ColleaguesWork with both public and private security services to protect and safeguard all guests (i.e. VIP visits)Qualified Champion for the safety and health governance process and risk managementQualified champion for HACCP food safety management systemRecruit, select, train and retain the best candidates who will help to distinguish the Hamilton Princess & Beach Club as the most secure and easiest to work with hotel in BermudaWork with the Director of Operations to devise overall vision for SecurityResponsible for the day-to-day operation of the Hotel’s marina, including recruitment and scheduling of team membersResponsible for the safety and security of guests, employees and assets of Hamilton Princess & Beach ClubProvide First Aid and C.P.R. as required and respond to all emergency situationsKnow and understand various legislation regarding security and policingKnowledge of Fire, Health and Safety RegulationsResponsible for handling orientation classes for new hotel employees regarding security proceduresComplete computer Security reports as neededReview reports on a daily basisKnowledgeable in the use of all security equipment, i.e. radios, cameras, printers, computers and electronic lock systemsReport any safety, security and/or fire hazards or violations of company policySupervise and assist with training of new Security Team MembersComplete performance reviewsMaintain scheduling, vacation days, lieu days and sick day listsOversee the Hotel Lost and Found process which includes ensuring a highly effective and timely communication processLiaise with all departments on Security mattersPerform integrity checks on a regular basis including facilitating Bag ChecksAction a minimum of 1 hotel wide fire drill per yearPerform lock audits as required and assist in maintaining key controlParticipate on various hotel committees including a leading role on the Health and Safety CommitteeCreate departmental policy on Hotel emergency procedures and provides trainingLiaise with other hotel security and law enforcement agenciesCarry out investigations pertaining to all security mattersPerform Fire Safety trainingOn call 24 hours per day, seven days per weekStrict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC).Perform any other duties, tasks, and assignments as requiredQualificationsQualifications: Graduate of a certified college Hospitality Law and Security Diploma or University Degree is preferredMinimum of 5 years hotel security experience is requiredMinimum level 3 certification in food safety and hygiene is requiredOccupational Health & Safety certification is requiredPrevious leadership experience in a similar role, supervising a team consisting of a minimum of 5 employees is requiredExcellent organizational skills, written and oral communication skillsComputer knowledge of Windows, Micro-soft Word and ExcelCurrent First Aid and C.P.R. certificates requiredMust possess a professional presentationStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all times
