As an Applications Administrator at SONA, powered by Celero, you’ll play a key role in supporting our growing Operations team. This position is focused on ensuring the timely and accurate processing of merchant applications and onboarding documentation from both internal and external sales teams.
You’ll be working closely with peers, sales agents, and leadership in a fast-paced, collaborative environment where attention to detail, efficiency, and clear communication are critical to success.
Responsibilities
Entering and processing merchant applications with accuracy
Managing data entry across multiple platforms and systems
Maintaining up-to-date and accurate records in our CRM
Collaborating with agents to ensure all paperwork is complete and correct
Performing quality control checks on applications once trained
Managing spreadsheets and internal documentation
Supporting other administrative projects as needed in a timely and organized manner
Experience & Requirements
Strong attention to detail and a commitment to accuracy
Ability to manage multiple tasks and priorities efficiently
A proactive, resourceful attitude with a willingness to learn
Excellent communication and organizational skills
Comfortable working independently and as part of a close-knit team
Tech-savvy, with proficiency in CRM systems, Microsoft Office (Excel, Word), and Google Suite
Preferred Background
Previous experience in office administration, customer service, or similar support roles would be beneficial
Location: Onsite in Halifax, NS
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Salary: $40,000–$47,000
Please Note: At this time, we are unable to provide visa sponsorship or support visa transfers. Candidates must be authorized to work in Canada without current or future immigration assistance.
Sona powered by Celero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please Note: Sona powered by Celero conducts background checks on all new hires. All offers of employment are contingent upon the successful completion of these checks and verification of the candidate’s legal right to work in Canada.
