Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.
If you are looking for exciting and rewarding opportunities to showcase your talent and join a team that brings out the best in each other, then we want to hear from you! Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earnings potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd owned Restaurants and Hotels, fun social events, and great colleagues!
Position Summary:
To provide our guests a clean and comfortable room every day while achieving high standards of cleanliness. Must be a people person and have a genuine desire to provide outstanding customer service to all of our guests.
What will you be doing?
Perform routine duties in cleaning and servicing of guest rooms and public areas
Maintain linens, towels and guest supplies in guest rooms
Notifiy management of any damage to guest rooms and ensures rooms are made ready for occupancy
Collect guest items from the room after checkout and report to lost and found
Assist in room inspection of the cleaned guest room
Submit maintenance requests for repairs and work and safety hazards
Follow company health & safety and security procedures
Welcome and acknowledge guests; anticipate and address guests needs
Communicate information to the appropriate hotel personnel on any concerns or issues
Maintain the hotels cleaning standards and exceeding standard expectations
Follow lost and found procedures, bagging and tagging accurately
Provide exceptional customer service to guests by clearly communicating and resolving challenges to guest satisfaction
Assisting other departments when necessary and available
Comply with all standard operating procedures and policies of Eldorado Resort
Perform other related duties assigned by the management team
What are we looking for?
Works well under pressure, can multi-task and is able to prioritize
Possess a keen eye for detail
Self-starter, with time management and organizational skills
Excellent communication skills (verbal and written)
Knowledge of WHIMS and chemical use
Flexible, efficient and punctual
Able to work independently, or team environment
Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
Available to work varied shifts: days, weekends and holidays
Must be legally entitled to work in Canada without restriction
Perks
Seasonal Staff Accommodation (shared)
Employee discounts on accommodations, dining, and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport, Home2Suites)
An excellent work environment, with a focus on staff recognition and teambuilding
Room for growth and development
Don't miss this exciting opportunity to join our Eldorado Resort family!
