If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Floor Manager- Food & Beverage.
We are also on a bus route, with a stop just outside of the hotel, and are our complimentary shuttle also picks up our employees from the bus loop at UBCO.
What will you be doing?
Under the direction of the Food & Beverage Manager and Assistant Managers, the Floor Manager- Food & Beverage is accountable for the day-to-day operations of the restaurant including staff training, light administration and active floor supervision during service.
Build and maintain relationships with guests, team members and management alike
Show leadership in creating a culture that revolves around the experience and enjoyment of food and wine
Demonstrate high personal integrity, business ethics and takes every opportunity to promote the venue
Communicate the vision to all team members and lead by example. Reinforce the Gulfstream and Four Points by Sheraton values daily, and inspires the team with his/her exciting vision for the future
Use conflict resolution and problem solving skills
Assist with the tracking of sales, invoicing, and managing inventory
Conduct briefings with service staff prior to each service
Ensure that food and service meet quality control standards
Strive for maximum efficiency and continual improvement of staff productivity
Participate or be aware of the Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
Ensure facility is well maintained, repaired and spotless at all times
Train staff in job duties, and sanitation and safety procedures
Set staff work schedules and monitor staff performance
Additional duties as assigned or required
What are we looking for?
To successfully fill this role, you should demonstrate the following:
Minimum 2 years’ supervisor experience in a high volume, fast paced hospitality environment.
Must possess superior verbal and written communication skills
Ability to demonstrate extreme organization in a fast paced environment while acting as a team player
Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook
Ability to work flexible hours including evenings and weekends
Serving it right credential an asset
Perks
Extended Health and Dental Benefits
Employee and Family Assistance Program
World-wide accommodation and dining discounts with Marriott brands
Employee discounts on accommodations, dining, Marina, and Heath & Wellness services at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).
An excellent work environment, with a focus on staff recognition and teambuilding
Room for growth and development.
Don't miss this exciting opportunity to join our Four Points family!