If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Banquets Captain.
We are also on a bus route, with a stop just outside of the hotel, and are our complimentary shuttle also picks up our employees from the bus loop at UBCO.
Position Summary
What will you be doing?
You are responsible for performing the following tasks to the highest standards:
Responsible for setup and install of all AV equipment in adherence to the Event Order requirements at both hotels
Act as the on-site contact to answer any AV related questions, help with troubleshooting or last-minute installs
Ensures timely setup, operation and breakdown of basic audiovisual equipment
Provides exceptional customer service to both internal and external clients
Ability to multi-task and handle multiple setup requirements at one time
Excellent organizational and communication skills
Provides technical support for events and colleagues
Setup and take down events according to Banquet Event Orders
Maintaining the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas
Consistently implement the service standards and operating procedures in the banquet and catering service
Provide excellent customer service and ensure customer needs are met
Guide the banquet servers in set up of tables and place settings
Consistently offer professional, friendly and warm hospitality to all guests
Foster and practice teamwork and cooperation with all other positions existing in the hotel
Monitor food quality and presentation standards
Other duties as assigned or required
Available to work varied shifts including days, evenings, weekends and holidays
What are we looking for?
Previous experience in similar role in a Hotel Environment
Understanding of AV equipment and current trends
Comfortable using Microsoft Word, Excel, Publisher, & Outlook
Ability to multi-task
Should be able to work under pressure and work in long or break shifts
Strong oral and written communication skills
Excellent interpersonal skills and a team player attitude
Serving it Right Certificate
Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Perks
Extended Health and Dental Benefits
World-wide accommodation and dining discounts with Marriott brands
Employee discounts on accommodations, dining, Marina, and Heath & Wellness services at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).
An excellent work environment, with a focus on staff recognition and teambuilding
Room for growth and development.
Don't miss this exciting opportunity to join our Four Points family!
