About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America’s largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. When the snow melts, the area becomes a playground for mountain bikers, zip-liners, hikers and adventurers. After an adventurous day, tuck into a meal at SIDECUT Steakhouse, where innovative creations match the seasons, or enjoy the après vibe in the warmth of Braidwood Tavern. Looking to recharge? Visit the Spa or take a dip in our heated pool, with a spectacular backdrop of the mountains and an invigorating dose of fresh alpine air. About the role: Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full-Time Seasonal Host/ess. The Host/ess is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. This role is part of the Braidwood Tavern team, reporting into the Food and Beverage Managers. Hourly Wage: $20.50 - $21.50 What you will do Open Braidwood Tavern or Sidecut Steakhouse at the designated start time. Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections Assign seating for guests, considering service standards and understanding server sections and daily assignments. Take reservations via online portals and telephone. Develop a complete working knowledge of the menus, menu ingredients and restaurant information Personally interact with each guest, greeting them promptly and courteously. Welcome guests warmly upon arrival and escort them to their table and server. Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set Handle administrative duties during downtime. What you bring Previous experience in food and beverage, in a restaurant or hotel. Administrative skills are beneficial. Working knowledge of open table beneficial. Strong command of the English language. Excellent commitment to service and teamwork. Must have a current Serving it Right certificate. Ability to work in Canada. What we offer Competitive wages Leisure benefit (ski pass or leisure allowance) Access to affordable shared staff accommodation Employee theme recognition days and events - Employee of the month, Years of service celebrations, birthday events, etc. Complimentary meal per shift in our employee dining room Paid time off; vacation days and additional floating holidays per year Excellent training and development program Discovery Nights at Four Seasons worldwide Schedule & Hours: As our hotel is open 24/7, 365 days a year, we expect the Host/ess to be flexible in working mornings, evenings, weekends, and holidays. Learn more about what it’s like to work for Four Seasons: http://fourseasons.com/careers https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s Learn more about Four Seasons Whistler on Social Media: Instagram: @FSWhistler Twitter: @FSWhistler Facebook: https://www.facebook.com/FourSeasonsResortWhistler/ We look forward to receiving your application! Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. *Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
