Are you a detail-driven payroll professional who thrives in a collaborative, mission-driven environment? Do you love turning complexity into clarity while supporting teams that make a real difference in people’s lives?
Join us at The Care Group (TCG) as our Payroll & Benefits Lead, where your expertise will play a vital role in supporting over 400 employees across multiple locations. You’ll lead a dynamic team, streamline processes, and ensure our payroll and benefits systems run smoothly, accurately, and compliantly.
About the Role
As the Payroll & Benefits Lead, you will oversee full-cycle payroll operations, manage benefit programs, and serve as a key partner to our Finance and HR teams. You'll also lead and support exciting special projects, audits, and system enhancements—all while making sure our staff and contractors are well taken care of.
This role reports directly to senior leadership and provides plenty of room for growth, innovation, and meaningful contribution.
Schedule: Monday to Friday 8:30am - 4:30pm
Location: Coquitlam, B.C. (Onsite)
Key Responsibilities
Lead payroll operations for 400+ employees across multiple sites.
Supervise and mentor payroll staff and site administrators.
Maintain and optimize payroll systems (ComVida, Inclusion).
Audit contractor payrolls and ensure compliance with Direct Care Hours.
Develop and produce detailed reports for Health Authorities and internal stakeholders.
Manage pension and benefits programs (MPP, Group RRSPs, Extended Health).
Support payroll-related functions in acquisitions and union negotiations.
Prepare and manage annual payroll audits, T4s, ROEs, and year-end processes.
Ensure compliance with employment standards, union agreements, CRA, WCB, and more.
Collaborate with HR and Office Managers to ensure accuracy in employee records and payroll processing.
Oversee benefits administration, including enrolment, reconciliation, cost-sharing, and communication.
What You Bring
3+ years of hands-on, full-cycle payroll experience.
PCP designation is mandatory.
Strong knowledge of benefits plans and payroll legislation.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams, OneDrive).
Proven leadership and communication skills.
Impeccable attention to detail and a commitment to confidentiality.
Comfortable working in a fast-paced, multi-site, unionized environment.
Flexible, responsive, and solution-oriented—you're not afraid to roll up your sleeves.
A sense of humor and a collaborative spirit are a must!
Preferably experience in long-term care or health-related sectors.
Why Join TCG?
At The Care Group, we believe in supporting not just our residents, but the incredible teams who care for them. You’ll be part of a compassionate, inclusive, and forward-thinking workplace where your skills matter—and your impact is felt every day.
We offer:
Competitive compensation
Comprehensive benefits
Opportunities for professional growth
A workplace culture rooted in respect, compassion, and community care
Ready to lead with integrity, precision, and purpose?
Apply today and help us take care of the people who care for others.
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