Description
Job Title:
At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrow’s dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. Come grow with us and be part of growth and the Premier America family!
Overview:
We are seeking a skilled and motivated QA Analyst to join our team and play a pivotal role in driving the Quality Assurance function forward to meet business objectives. This role will focus on supporting multiple Agile pods and ensuring the quality and reliability of our software applications and non-software solutions for products and services. The QA Analyst will collaborate with Business Analysts, Scrum teams and developers building efficient testing processes to support the credit union’s digital-first strategy.
What You Will Do:
The QA Analyst will be responsible for executing comprehensive QA processes, including manual testing, regression testing, and utilizing existing automated test suites. This role focuses on validating front-end and back-end functionality, ensuring quality throughout the software development lifecycle, and supporting the organizational readiness strategy.
Key Responsibilities:
· Collaborate with stakeholders and Business Analysts to understand business requirements and translate them into test plans.
· Design and execute comprehensive test plans, test cases, and test scripts for both manual and automated testing.
· Conduct smoke, functional, regression, and end-to-end testing across web and mobile platforms.
· Lead the QA efforts across multiple Agile Scrum teams, focusing on automation, regression testing, and continuous improvement.
· Oversee smoke testing and user story validation to ensure functionality meets business requirements.
· Ensure smooth testing of connector integrations and APIs, automating where possible.
· Coordinate User Acceptance Testing (UAT) support activities with business stakeholders.
· Prioritize end-user and front-end testing to ensure high-impact areas are thoroughly validated.
· Implement risk-based testing strategies, focusing on high-usage and critical functionalities.
· Analyze defect data to identify system weaknesses and improve test coverage.
· Lead efforts to continuously refine QA processes, incorporating feedback from retrospectives and post-release reviews.
· Stay updated on industry trends, tools, and best practices, recommending enhancements to existing processes.
What We Are Looking For:
· 5+ years of experience in Quality Assurance experience, automation and manual testing.
· Bachelor’s degree in Information Technology, Computer Science, or a related field.
· Experience working in Agile environments, collaborating with cross-functional teams.
· Strong background in both manual and automated testing, with a focus on regression and API testing.
· Knowledge of Jack Henry’s Symitar, Salesforce and Digital Banking systems is plus.
· Certifications in QA methodologies or tools (e.g., ISTQB, Selenium, Postman) are preferred.
· Excellent communication and collaboration abilities, with a focus on cross-departmental alignment.
· Ability to influence and drive quality initiatives in a fast-paced environment.
· Expertise in Selenium for test automation and Postman for API testing.
· Experience with test case management tools like TestRail or Zephyr, and version control tools like Bitbucket.
· Proficient in Jira for defect management and integrating QA processes.
· Knowledge of mobile testing frameworks like Appium is a plus.
Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
Equal Opportunity Employer – Veterans / Disabled
Drug-free Workplace
Pay Grade Info:
To provide greater transparency to candidates, we share base pay ranges for all our job postings regardless of State. We set standard pay ranges for all roles based on function and level of expertise, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is: $72k-$91k annually
Perks Important to You:
Our Team Members enjoy the following rewards and benefits:
· Competitive pay
· Subsidized health care including medical, dental and vision
· FSA and HSA
· Company-Paid Life and A&D insurance
· Discounts on loans (must be a member)
· Paid Vacation, Holiday, and Sick time
· 401k Retirement Saving Plan with a 6% safe harbor employer match
· Educational Assistance Program and more!
About Us:
Founded in 1957, Premier America is one of the nation’s largest credit unions, with over 100,000 members and more than $3 billion in assets. But more importantly, we are ever mindful of one crucial fact: we exist to serve the needs of all members - the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge-free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas.
Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.
Requirements
Job Title: QA Analyst
At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrow’s dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. Come grow with us and be part of growth and the Premier America family!
Overview:
We are seeking a skilled and motivated QA Analyst to join our team and play a pivotal role in driving the Quality Assurance function forward to meet business objectives. This role will focus on supporting multiple Agile pods and ensuring the quality and reliability of our software applications and non-software solutions for products and services. The QA Analyst will collaborate with Business Analysts, Scrum teams and developers building efficient testing processes to support the credit union’s digital-first strategy.
What You Will Do:
The QA Analyst will be responsible for executing comprehensive QA processes, including manual testing, regression testing, and utilizing existing automated test suites. This role focuses on validating front-end and back-end functionality, ensuring quality throughout the software development lifecycle, and supporting the organizational readiness strategy.
Key Responsibilities:
· Collaborate with stakeholders and Business Analysts to understand business requirements and translate them into test plans.
· Design and execute comprehensive test plans, test cases, and test scripts for both manual and automated testing.
· Conduct smoke, functional, regression, and end-to-end testing across web and mobile platforms.
· Lead the QA efforts across multiple Agile Scrum teams, focusing on automation, regression testing, and continuous improvement.
· Oversee smoke testing and user story validation to ensure functionality meets business requirements.
· Ensure smooth testing of connector integrations and APIs, automating where possible.
· Coordinate User Acceptance Testing (UAT) support activities with business stakeholders.
· Prioritize end-user and front-end testing to ensure high-impact areas are thoroughly validated.
· Implement risk-based testing strategies, focusing on high-usage and critical functionalities.
· Analyze defect data to identify system weaknesses and improve test coverage.
· Lead efforts to continuously refine QA processes, incorporating feedback from retrospectives and post-release reviews.
· Stay updated on industry trends, tools, and best practices, recommending enhancements to existing processes.
What We Are Looking For:
· 5+ years of experience in Quality Assurance experience, automation and manual testing.
· Bachelor’s degree in Information Technology, Computer Science, or a related field.
· Experience working in Agile environments, collaborating with cross-functional teams.
· Strong background in both manual and automated testing, with a focus on regression and API testing.
· Knowledge of Jack Henry’s Symitar, Salesforce and Digital Banking systems is plus.
· Certifications in QA methodologies or tools (e.g., ISTQB, Selenium, Postman) are preferred.
· Excellent communication and collaboration abilities, with a focus on cross-departmental alignment.
· Ability to influence and drive quality initiatives in a fast-paced environment.
· Expertise in Selenium for test automation and Postman for API testing.
· Experience with test case management tools like TestRail or Zephyr, and version control tools like Bitbucket.
· Proficient in Jira for defect management and integrating QA processes.
· Knowledge of mobile testing frameworks like Appium is a plus.
Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
Equal Opportunity Employer – Veterans / Disabled
Drug-free Workplace
Pay Grade Info:
To provide greater transparency to candidates, we share base pay ranges for all our job postings regardless of State. We set standard pay ranges for all roles based on function and level of expertise, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is: $72k-$91k annually
Perks Important to You:
Our Team Members enjoy the following rewards and benefits:
· Competitive pay
· Subsidized health care including medical, dental and vision
· FSA and HSA
· Company-Paid Life and A&D insurance
· Discounts on loans (must be a member)
· Paid Vacation, Holiday, and Sick time
· 401k Retirement Saving Plan with a 6% safe harbor employer match
· Educational Assistance Program and more!
About Us:
Founded in 1957, Premier America is one of the nation’s largest credit unions, with over 100,000 members and more than $3 billion in assets. But more importantly, we are ever mindful of one crucial fact: we exist to serve the needs of all members - the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge-free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas.
Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.
