Canadian Avalanche Association (CAA) based in Revelstoke, BC
The CAA is looking for someone to take on the role of Membership Services and Partnerships Coordinator at our office in Revelstoke, B.C.
Who We Are
The Canadian Avalanche Association (CAA) serves Canada’s avalanche community. CAA members are dedicated to upholding the highest standards of avalanche safety and are committed to life-long learning and the pursuit of excellence in their field. The Canadian public has the highest degree of confidence in the avalanche safety programs and services delivered by CAA members.
What's the Job?
This is a dynamic and versatile role responsible for administering and supporting a wide array of functions. The ideal candidate for this role is detail-oriented, organized, proactive, and able to juggle multiple priorities with professionalism and accuracy.
Membership Services
Acts as the main point of contact for CAA members with the organization
Supports members by phone and email
Coordinates the member benefits the CAA provides
Coordinates the membership application process, audit process and the annual membership renewal process working with management and the CAA’s Membership Committee
Works closely with the Communications Coordinator in creating and distributing key messaging to members
Responsible for the membership section of the website
Assists with initiatives that affect membership such as mental health and DEI
Event Coordination
Plays a key role in organizing and implementing the week-long Spring Conference including social events
Coordinate virtual and in person Continuing Professional Development sessions
Partnerships
Coordinates the CAA's partnership program including seeking out new partnerships
Manages and impleents agreements with partners and sponsors
Coordinates the pro-purchase program
Sources advertising for our publication, The Avalanche Journal
Secures sponsorship for events
Scribe
Scribe for CAA Board of Director Meeting
Attends all Board meetings and the AGM, drafting agendas, taking minutes, and administering the processes around minute approval and publication
Communications and Content Creation
Support the Communications Coordinator in peak times or covering vacation
Content creation and scheduling content for social media, creating and distributing eblasts and keeping the website up to date.
The Membership Services and Partnerships Coordinator is a vital part of the CAA team, we pride ourselves in offering a healthy work/life balance. The position will be based out of the Revelstoke office with the opportunity for hybrid working.
This position will be hired for a start date of approximately July 10.
This is a year-round position of approximately 34 hours per week. Occasional evening and weekend work will be required.
Compensation: Wage range is $26.00 - $31.00 per hour based on experience.
Post-secondary education in Business Administration, Communications, Event Management, or a related field. A combination of education and experience may be considered in lieu of formal post-secondary education.
Ability to set priorities, handle multiple tasks, and manage complex logistics to meet service level objectives for communications and business processes
Excellent attention to detail
Strong competency with core Microsoft Office products
Experience with corporate computer networks, file structures, email etc.
Strong written and verbal communication skills
Highly self-motivated and self-directed
Exceptional capacity for customer service
Excellent interpersonal skills
Ability to work well in a team environment
Proven capacity for highly reliable and accurate performance
Professional
Clear criminal background check
Experience with website content management systems (e.g., WordPress)
Knowledge of running social media accounts (Facebook, Instagram and LinkedIn)
Knowledgeable with Canva and MailChimp
Additional desired qualifications:
Event coordinator experience
Experience hosting virtual events on Zoom
Experience working with external partnerships
Knowledge of winter backcountry mountain recreation
Ability to speak French
Content creation and design experience
Benefits Include:
Employee extended medical benefits package (after three months)
RRSP match: 2% (after one year), increasing to 6%
Vacation pay: 4%, increasing to 8%
Access to staff discounts from CAA partners
APPLICATION CLOSING DATE: June 18
Interviews will be conducted on an ongoing basis.
