MATRIX is a national company providing camps, logistics, and aviation management services to clients in the resource and service sectors. We’re known for our responsiveness and commitment to delivering value to our clients.
We are seeking a highly organized and adaptable Travel & Scheduling Coordinator to join our team in Osoyoos. This is a hands-on, full-time role for someone who thrives in a dynamic environment, enjoys untangling complex logistics, has an eye for administrative accuracy, and brings a continuous improvement mindset to administrative processes.
This is an office-based role located in Osoyoos B.C.
The Travel and Scheduling team works on a rotating shift schedule.
What You Should Know
This is a fast-paced and operationally critical role. You'll be coordinating movements across multiple teams and locations, often with changing timelines and limited lead time. We are planning a number of systems automations and process improvements projects, and we’re looking for someone who is excited to contribute to that journey.
If you’re someone who enjoys making order out of complexity and takes pride in delivering accurate, efficient results, this is an opportunity to make a real impact in a growing company.
What You’ll Be Doing
Coordinate and book all aspects of employee travel to and from multiple remote project sites across Canada (commercial flights, charter flights, ground transportation, accommodation)
Prepare, maintain, and update crew rotation schedules to ensure optimal staffing levels at project sites
Track, document, and communicate travel disruptions, cancellations, and rebookings
Liaise with site dispatchers to ensure smooth crew transitions between flights and on-site operations
Work closely with Recruiting and Payroll teams to align scheduling and employee onboarding with staffing requirements for client projects
Monitor and reconcile travel records and purchase orders; ensure accuracy in client billing of costs - which includes documentation and reconciliation of travel-related expenses
Maintain comprehensive audit trails of travel and scheduling activity in internal systems
Identify gaps and inefficiencies in current processes; contribute to the design and implementation of improved workflows and tools
Support reporting and data tracking related to travel costs, scheduling metrics, and departmental performance
Provide occasional on-call coverage to support evening and weekend operational requirements during seasonal peak delivery periods
What You Bring to the Role
Minimum 3 years’ experience in administrative roles in dynamic operational environments.
Previous experience with travel coordination, crew scheduling, or resource management in a project environment would be well regarded, but is not a prerequisite
Proficiency with Microsoft Excel; comfortable working with complex spreadsheets and data validation
Strong organizational skills with exceptional attention to detail
Solid understanding of Canadian geography, particularly remote and Arctic locations
Ability to work independently, while collaborating effectively across departments
Experience with accounts payable / accounts receivable and financial systems is an asset
Flexible and adaptable; able to adjust priorities in response to changing business needs
Ideal Qualities
Process-oriented thinker who enjoys identifying and implementing system-level improvements
Diplomatic, team-oriented, and solutions-focused
Self-directed and proactive with strong personal accountability
Comfortable working in a fast-paced, high-volume environment
Brings a structured approach to navigating ambiguity and incomplete information
Communicates clearly and professionally, both verbally and in writing
Resilient and calm under pressure; able to manage competing deadlines with sound judgment
Salary Range
$55,00 to $65,000 per year, depending on skills and experience.
Benefits package after successful probationary.
To Apply:
Please email your resume and 2 past work references to hr@matrixco.ca no later than June 15, 2025.
Please note only those selected for interviews will be contacted.
