Claims Clerk
Job Duties & Responsibilities:
Sort out cheques and place them in respective mail bins;
Process and direct according to cheque type;
Fold and insert cheques inside an envelope for delivery via courier, regular mail, interoffice or mail bins;
Coordinate with adjusters/representatives for mailout of cheques and other documents;
Monitor the shared email inbox for correspondence;
Follow documented workflow to process returned cheques;
Scan documents and cheques as needed;
Print and mail documents as required;
Sort inbound documents into associated mail streams;
Act as a liaison between Claims and the mailroom team;
Establishing and maintaining quality controls to ensure work accuracy;
Running reports, as required;
Other duties as required by manager.
Qualifications (Education, Experience and Certifications):
High School Diploma or equivalent experience.
Willingness to obtain reliability security clearance.
Knowledge, Skills and Abilities:
Excellent interpersonal skills with the ability to quickly develop business relationships
Strong self-motivation to drive results
Resourceful, able to problem-solve and troubleshoot
Excellent verbal and written communication skills
Basic knowledge of Microsoft Office applications
Client owned software will be introduced and used on a daily basis
Other Requirements:
Ability to lift 30+lbs. as required
Potential Career Opportunities:
Administrative Assistant, MS.Managed Services
Support Representative I, Managed Services.Managed Services
The above statements are intended to describe the general nature and level of work being performed by team members assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or work conditions associated with a job.
