Company DescriptionEataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and homemade productsLEARN through our classes and our team’s product knowledgeJob DescriptionThe Floor Manager assists the Food & Beverage Manager in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Food & Beverage Manager and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.Supports the Food & Beverage Manager with hiring, assigning, training, evaluating and terminating employeesDocuments, investigates, escalates and resolves all employee and guests incidentsEnsures exceptional service standards are consistently met and that activities are carried out effectivelyInspects dining room and storage areas to ensure compliance with health and safety regulationsEstimates front-of-house food and beverage needs, and supervises intake orders to ensure specificationsReviews financial information such as sales, inventory and costs to monitor budgetMeets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.Performs other duties as required or assignedQualifications2+ years of experiencing leading or managing a front-of-house restaurant teamUnderstanding of steps of serviceOutstanding communication, leadership and problem-solving skillsBachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferredKnowledge of Italian cuisine and beverage highly preferredJob RequirementsAvailability to work onsite with a flexible schedule often including evenings, weekends and holidaysAbility to lift up to 50 poundsAbility to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squattingFood Handler’s License preferredAdditional InformationBenefits and PerksMedical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401K with match or RRSPBonus programFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!
