Title: Contract Administrator
Location: Downtown Toronto, ON (College St. & Bay St.)
Structure: On-Site Full-time position
ABOUT THIS CAREER OPPORTUNITY
Reporting to the Account Manager, the Contract Administrator is an integral component to providing clients with quality solutions and service that adds value to their core business.
A positive attitude within a learning environment is essential. You’ll develop solutions related to client needs & challenges; you’ll learn to think on your feet. You’ll receive guidance but not heavy-handed micro-management from your manager. You’ll be relied upon – and trusted – to initiate process improvements that enhance the team’s output and satisfaction.
Duties and responsibilities include but are not limited to:
Timesheet review and management
Daily payroll upload
Assist the manager in planning and scheduling
Reporting both internally and externally pertaining to contract SLAs and KPIs for key accounts
Procurement within the division with regards to approvals and processes related to Maintenance contracts
Facilitate Monthly Contract Renewals and Contract Performance Reporting
Reference and maintain hard and soft copies of client Maintenance Agreements
Assist with registration of new Vendor Management systems and facilitate transactions as needed
Facilitate service agreement amendments and service agreement revisions
Client reporting and engagement
Perform monthly Gross Margin forecasting
Create and issue contract invoices, coordinate and issue invoice credits and cancellations
Investigate and provide solutions to client inquiries
Create vendor set up in JDE for new subcontractors
Provide PM schedule to subcontractor and schedule visits
Work order management and validation
Maintain inventory system and transactions
Annual full cycle inventory count
Issue purchase order numbers to subcontractors
Receipt invoices and approve for payment
Obtain WSIB insurance certificates for subcontractors and certificate of insurance
Confirm and validate subcontractor services via report submissions
Investigate and provide solutions to subcontractor inquiries
Ad hoc report generation and analysis of reports
Preparing of documentation to assist Accounts Receivable/Payable (e.g., Invoices, Purchase Orders, etc.)
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
1-3 years in an administrative role is a strong asset
Maintains a professional demeanour at all times with fellow employees, vendors, sub-contractors and clients
Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive
Embraces change and always willing to adopt new practices
Ability to approach problems logically, under pressure and seek innovative solutions
Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities
Values and respects others, encourages and supports diversity
Ability to work independently with limited supervision
MS Office (Word, Excel, Project)
JD Edwards or an Oracle-based ERP system is an asset
Ability to work well under pressure
Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our client’s mandates, the successful candidate will be required to validate full vaccination prior to hire.
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
