Manulife Bank is seeking a Manager, Sales Compensation, to join our team under the leadership of the CFO & Treasurer, Manulife Bank. We are looking for a dedicated and motivated individual with excellent stakeholder management, communication, transformation, and prioritization skills to manage a variety of tasks. The ideal candidate will be enthusiastic about building business partnerships and collaborating effectively with the Sales Team, Finance colleagues, Reporting Team, and Project Teams. Key responsibilities include fulfilling regular sales compensation requirements, meeting month-end financial deadlines, and assisting in the implementation of new compensation models. Additionally, this role provides the opportunity to transform, design, streamline, and improve the efficiency of existing calculation and reporting processes. Position Responsibilities: Develop and implement effective sales incentive programs, compensation plans, and sales contests, for our sales force that align with our business objectives. Drive sales performance, motivate and reward the team for achieving sales and other performance metrics Build and foster great relationships with sales leaders and other key collaborators and collaborate to understand business goals, sales strategies, and key performance indicators to design effective sales contests and compensation plans Conduct research and analysis to evaluate the effectiveness of existing sales contests and compensation plans and make recommendations for improvements Monitor and track sales contest results, sales performance, and compensation payouts to ensure accuracy and fairness, and provide regular reports, trends, and insights to senior management and stakeholders Ensure compliance with regulatory requirements and internal policies while designing and implementing sales contests and compensation plans Collaborate with HR and finance to ensure seamless administration of compensation plans, including accurate and timely payout calculations Stay updated on industry trends and best practices related to sales contests, incentive programs, and compensation plans to drive continuous improvement Required Qualifications: Minimum of 5 years experience designing and managing sales contests, incentive programs, and compensation plans, preferably in the financial services industry In-depth knowledge of sales compensation best practices, including variable pay structures, performance metrics, and compliance requirements University degree in business administration, finance, actuarial science, or a related field Outstanding software skills especially MS Office applications Suite (Excel, Word, and PowerPoint) Strong analytical and quantitative skills and able to interpret data and draw meaningful insights to drive decision-making Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and present complex ideas to stakeholders. Strong project management skills and ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously Preferred Qualifications: Accounting designation or MBA preferred Financial services industry experience preferred When you join our team: We will empower you to learn and grow the career you want We will recognize and support you in a flexible environment where well-being and inclusion are more than just words As part of our global team, we’ll support you in shaping the future you want to see About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $86,250.00 CAD - $155,250.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.
