We are seeking a dynamic and thorough Portfolio Manager to join our team! The successful candidate will be responsible for managing the processes and initiatives while playing a key role in supporting internal continuous improvement efforts. This role calls for a problem solver with solid project management abilities and a dedication to improving efficiency and effectiveness within the team! Position Responsibilities: Portfolio/Project Management: Oversee and manage internal portfolio of projects, ensuring alignment with team goals and objectives. Support scoping and planning of upcoming initiatives and road mapping as well as quarterly planning. Monitor progress, budgets, timelines, and deliverables, providing regular updates to leadership. Identify and mitigate risks across the portfolio, ensuring successful project delivery. Process Improvement: Support internal processes from estimations to closure. Support internal process improvement initiatives by identifying areas for enhancement and implementing standard methodologies. Work with cross-functional teams to analyze current processes, identify inefficiencies, and recommend improvements. Develop and implement process improvement plans, tracking progress and measuring impact. Stakeholder Engagement: Serve as the primary point of contact for portfolio-related inquiries, managing stakeholder expectations and requirements. Conduct regular portfolio reviews with partners to ensure transparency and alignment. Lead and guide project teams, promoting a collaborative environment. Required Qualifications: Bachelor’s degree in Business, Finance, Project Management, or a related field. Minimum 8+ years of hands-on experience in Portfolio, Project Management, Process Improvement. Has expertise in leading iterative and agile initiatives; PMP and SAFe designation would be an asset. Ability to interact with both technical and non-technical teams. Strong verbal and written communication; able to optimally articulate technical vision, possibilities, and outcomes to technical and non-technical audience Experience in process improvement initiatives, with a focus on driving operational efficiency. Proven experience as a Portfolio Manager or in a similar role, with a strong track record of managing multiple projects simultaneously. Preferred Qualifications: Project Management Professional (PMP) certification or equivalent is highly desirable. Excellent understanding of project management methodologies, especially Agile and tools. Strong analytical skills with the ability to interpret data and make informed decisions. Exceptional communication and interpersonal skills, to influence and engage partners at all levels. Proficiency in project management software and tools, such as Jira, Confluence, Microsoft Office Products. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. #LI-Hybrid About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $94,220.00 CAD - $174,980.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions. We are committed to creating a workplace that offers unlimited opportunities for employees to realize their career goals. Whether it’s working abroad, exploring a new career direction or simply progressing in their chosen field, we help our employees reach their full potential.
