Job Summary What is the opportunity? RBC Wealth Management is looking for a talented UX Designer Co-op and UX Research Co-op with an interest in growing their skills. If you are passionate about supporting product teams to translate business requirements and customer needs as well as learning all that goes into enabling a team of researchers, please read on. Job Description What will you do? UX Design Shape the user experience from the earliest stages, ensuring the product will meet and exceed customer expectations Assist and potentially lead the ideation and user experience design of complex web and mobile solutions Create design assets including user journey maps, wireframes, process flows, interaction designs and interactive prototypes Consult with business stakeholders, technology and users in decision making surrounding user flows, sitemaps, layout, styling and technical feasibility Present wireframe mock-ups and proof of concepts to stakeholders to ensure their needs and expectations are met and sell the vision behind user experiences to key stakeholders UX Research Partner with several product teams to represent the user’s voice in product development Conduct Research: Support in conducting user research directly with users including observation, note taking and synthesis Research Analysis: Synthesize research insights into summaries, presentations and Journey Maps Participant & Panel Management: screen, recruit and schedule users for research studies; support the management and health of participant panels Knowledge Management: collaborate on the strategy to collect, store and share insights Tools: collaborate on tool’s strategy to enable process efficiency and quality research & feedback both for the research team and cross-functional teams. What do you need to succeed? Must Have Creative and analytical design thinker who is self-driven and capable of working in a fast-paced environment Strong interpersonal and communication skills (verbal and written) Demonstrated organizational skills with attention to detail Motivated to maintain and contribute to UX standards Skills in digital tools (Mural, Research tools, proficiency in Figma) Experience in qualitative research Currently enrolled at a Canadian post-secondary institution with a focus on Human Computer Interaction, Interaction Design, Research, Social Science, Humanities or a related discipline Nice to have Financial industry knowledge or experience, specifically Wealth Management Experience with note taking and/or facilitating usability tests Experience organizing and/or facilitating Human Centered Design workshops Please note: In order to be eligible for these student positions, you must either: Be returning back to school after the work term end-date; or If you are not returning back to school (i.e. are graduating immediately after the work term), you must require the full work term as a mandatory component in order to graduate successfully What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial service Job Skills Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Student/Coop (Fixed Term) Pay Type: Salaried Posted Date: 2025-04-28 Application Deadline: 2025-05-31 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
