Job Summary
Reporting to the Assistant Manager – Information Technology, the successful co-op student will work with the Client Services team in providing support to S&C’s PC install-base of 2,700+ systems around the world. The technical knowledge desired includes PC hardware, PC operating systems, application software support and networking/telecommunications.
Work Term: Fall 2025 (Sept - Dec)
Work Arrangement: On-site, 5 Days per Week (Mon-Fri)
Responsibilities
Respond to and prioritize requests for technical support or assistance
Identify and analyze support issues, determining cause, resolution and potential trends
Provide guidance and recommendations in the most effective use of technology
Facilitate relationships with external organizations regarding technical issues and software functionality
Prepare/maintain procedural, educational or related documentation/communications
Follow established standard work and best practices; define new standard work as appropriate
Install or assist in the installation and maintenance of technical equipment and/or software
Perform other similar and related duties as assigned
Qualifications
Successful completion of at least one year of post-secondary education towards a diploma or degree in or related to computer/information technology
Available and enrolled into a 4 month co-op terrm - Fall 2025 (Sept - Dec)
Successful completion of at least one co-op work term
Experience in a technical support role involving client technology including but not limited to:
Excellent interpersonal, customer service, and communication skills
Ability to work independently with minimum supervision
A team player and a self-starter
In return you will have access to...
Subsidized Public Transit Program
Discounted Food & Beverage
Summer Hours
S&C Electric Canada Ltd. is an equal opportunity employer.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, S&C Electric Canada Ltd. will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform S&C Electric Canada Ltd.’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
