Join a Challenger
Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.
Our company continues to grow, and today we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
The Senior Product Designer supports the Design Lead, playing a key role on specific projects, accountable for translating business strategy into a functional, best in class digital experiences. The role is a Human Centred Design expert taking broad ideas and using research and insight to craft high fidelity deliverables ready for development. The ideal candidate thrives on representing design in fast-passed, cross-functional, agile environments. They are well versed in modern design tools and methods, able to read, understand and augment business requirements, and define all aspects of product UX. They hit the ground running, take initiative, and inspire confidence by showing the art of the possible, then deliver thorough UX specifications to various audience.
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About You
7+ years of experience in a Digital UX, Interaction or Product Design roles building and shipping products, preferably built from ground up
Varied academic backgrounds are welcome including UX, Design, Information System Design, Psychology, Architecture
Extensive experience with complex, transaction and interaction-heavy, multi-platform ecosystems, balancing business strategy, data, and user needs
At-scale thinker, starts with big picture and designs the end-to-end experience, including workflows information architecture, user journeys, concept sketches to high fidelity designs
Mobile-first mindset and ability to differentiate between desktop and mobile paradigms, behavioural nuances, constraints, and capabilities
Understanding of client-side and backend frameworks, application interface architecture, and negotiating feasible front-end UI solutions
Hands-on experience in design research methods and ability to collaborate with research team
Independent problem solver, creative, open minded, able to pivot, explore, and experiment
Practiced in design and project management tools, including Figma, Invision, Zeplin, Jira, Confluence.
About The Work
Acts as design subject-matter expert on multiple Product Pods
Deliverers Product Values by facilitating Design Thinking, providing expertise and guidance
Creates behaviour maps, sketches, prototypes, and human-system interactions
Clearly communicates ideas, options, and intended experiences to cross-functional teams and senior stakeholders
Promotes a culture of curiosity, novelty, experimentation and build positive change for EQB customers
Collaborates with POD and framework designers, researchers, business strategists, engineers, and others to develop the right solutions
Supports Design System development and accessibility standards and guidelines
Drives business value through design activities on specific project teams and crafts innovative experiences for customers
Leads end-to-end product design process, from discovery to delivery, acting as voice-of-customer and advocating for progressive UX
Defines and iterates Journeys, Service Design, Vision Boards, User Flows, Wireframes, Prototypes, and High-fidelity screens
Delivers wireframes and high-fidelity screens for responsive web/browser and Mobile App (Android mobile, iOS mobile)
Crafts project specific UX for Desktop and Mobile App paradigms, uncovering and defining opportunities for each
Uncovers Moments of Truth that create value for customers and build experiences that amplify them, looks for opportunities across other products and features
Facilitates discovery sessions, collaborative workshops, design reviews and check-ins with stakeholders
Initiates research cycles and supports researchers in crafting scripts, research artifacts, analyzing data, and making recommendations
Collaborates with Product Managers, Designers, Researchers, and Engineers to create deep product understanding and build innovative solutions
Speaks up for design needs and product quality during Scrum ceremonies, demos, and project meetings
Leverages existing components and patterns within the EQ Bank Design System while contributing to its continual evolution
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This is a 12 (twelve) month contract opportunity. Resumes are rad, but please also include links to your portfolio ?
INDP
What we offer [For full-time permanent roles]
? Competitive discretionary bonus
? Market leading RRSP match program
? Medical, dental, vision, life, and disability benefits
? Employee Share Purchase Plan
?? Maternity/Parental top-up while you care for your little one
? Generous vacation policy and personal days
? Virtual events to connect with your fellow colleagues
? Annual professional development allowance and a comprehensive Career Development program
? A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you!
