At Desjardins Insurance, our mission is to support our members and clients throughout their disability claim journey by providing the necessary assistance and guidance. Our goal is to help them achieve a sustainable return to health while ensuring responsible claims management. As a Disability Claims Specialist you will play a key role in managing disability claims. With your critical thinking, analytical skills, and proactive approach, you will directly contribute to the financial security and well-being of our members and clients during their work absence. Your impact on people’s lives is real and meaningful. Join a committed team that will help you grow your expertise in life and health insurance, all within a stimulating remote work environment. Our sector is evolving to remain simple, modern, and human-centered. Many exciting projects are on the horizon, and we’re looking for motivated individuals to help shape them, even if you don’t have prior experience in disability management. More specifically, you will be required to: Process non-complex disability benefit claims in accordance with the provisions of various group insurance contracts Communicate by phone and email with various stakeholders to gain a comprehensive understanding of the context surrounding the absence Approve and adjudicate claims, determine the payable period, issue payments, and ensure timely follow-ups are completed. What we offer Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria. What you bring to the table College diploma in a related field A minimum of two years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Life and health insurance (FG) Unposting Date 2025-08-7 Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first. The jobs you found aren’t the right fit? Introduce yourself: we want to know you!