Job Description What is the opportunity? As Senior Manager in Loss Mitigation Credit Strategy team, you are primarily responsible for developing and maintaining pre-delinquency Triage and Collection credit strategies for Retail and Small Business Financing portfolio. You will use advanced analytics to derive insights and lead cross-functional projects to optimize Collection resources and reduce credit losses. What will you do? Develop Collections and Triage strategy for multiple Retail and Business lending portfolio, using data-driven approach and analytical tools. Collaborate with Collections and Operational teams, lead analytical projects to optimize operational resource allocation and achieve PCL reduction. Monitor portfolio, proactively identify upcoming stress related to Collections, recommend actionable insight for key stakeholders, including Products and Group Risk Management. Lead meetings with stakeholders from Group Risk Management, Products and Collection to: Understand and propose new strategies designed to help achieve business targets. Obtain approval of credit strategies with concise rationale supported by comprehensive analysis and documentation. Partner with implementation teams to operationalize strategy solutions. What do you need to succeed? Must-have 5+ years of experience performing advanced analytics or data science. Strong analytical and problem solving skills. Proficient technical knowledge of data querying and programming tools such as SQL, SAS, Python; data visualization tools such as Tableau Strong interpersonal, communication and presentation skills, with the ability to create and articulate a compelling business case to senior management and other stakeholders Demonstrated track record of thought leadership and cross-functional collaboration Undergraduate degree in Economics, Business, Statistics, Engineering or other quantitative fields of study, and/or MBA Nice-to-have: Experience in financial services industry with understanding of risk management, credit strategy Prior experience in Collections and Personal Financing products Experience working with big data, Data Lake What is in it for you? We thrive on the challenge to be our best, progressive thinking, to keep growing, and working together to build and deliver trusted reporting to help our stakeholders succeed and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to take on progressively greater accountabilities Job Skills Business Data Analysis, Communication, Credit Analysis, Critical Thinking, Database Queries, Data Visualization, Decision Making, Quantitative Methods, Risk Management Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: GROUP RISK MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-08-01 Application Deadline: 2025-08-16 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
