Location: Toronto Address: 100 Queens Quay East Toronto, Ontario M5E 1V3 Canada Job Title: Sr. Endpoint Administrator Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people. Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking. Position Overview: The Sr. Endpoint Administrator manages workstation and mobile device deployments, ensuring optimal functionality and security. This role manages endpoint security and vulnerability assessments, collaborates with Cybersecurity and IT Operations, serves as an escalation point for complex endpoint issues, and contributes to cross-functional projects to enhance the organization’s IT infrastructure. What You'll Do: Endpoint Administration Demonstrate proficiency in Mobile Device Management (MDM) systems, including design, implementation, and ongoing management of Endpoint management programs (E.g., BYOD, etc.) and devices. Define, configure and maintain policies, standard operating procedures, and best-practices for endpoint security and device management across various operating systems (Windows, macOS, iOS, Android). Regularly review and update endpoint management policies and profiles, ensuring alignment with security compliance requirements for protecting corporate information and devices. Collaborate with cross-functional teams to ensure effective endpoint management, provide expert-level (L2) support for issues, and coordinate with stakeholders on platform maintenance, disaster recovery, and software release management. Communicate Mobile Device Management (MDM) system capabilities, limitations, platform differences, and trade-offs to both technical and non-technical audiences with clarity using strong verbal and written communication skills. Vulnerability Management Demonstrate proficiency in vulnerability management by implementing a comprehensive, risk-based approach that encompasses the entire vulnerability lifecycle. Define, configure and maintain policies, standard operating procedures and best practices for vulnerability management and remediation based on risk, severity and impact. Monitor for new BIOS updates, assess their importance, plan and execute upgrades across the organization's devices, ensure compatibility with existing systems, address security vulnerabilities in older versions, and continuously improve overall system security. Regularly review and update vulnerability scans and assessments, while tracking remediation progress. Ensure timely completion of vulnerability remediation, participate in vulnerability management reporting/tracking and provide regular updates to senior management on vulnerability status, remediation and compliance. Let's Talk About You: Microsoft A+, Network+, MS-102, MD-101, M365 Certified: Administrator Expert, Apple Certified Support Professional (ACSP), Apple Certified Mac Technician (ACMT), and JAMF certifications are considered an asset 5+ years of experience in supporting a corporate, retail and manufacturing technology driven organization 5+ years of enterprise support experience in managing endpoints, mobile and IOT devices Workstation and Mobile Device Management (MDM) using cloud technologies End point device vulnerability audit Understanding of OOB (Out of Box) device deployment frameworks and workflows for macOS, and Windows Desktop imaging over WDS, WDT, and Dell Deployment toolkit Scripting with PowerShell, Bash, Z-Shell, Python, and C# Migration of local systems from on-premises to cloud Windows 10, 11, Mac OS, IOS, and Android operating systems experience Understanding of Microsoft Intune, Microsoft Autopilot, Windows CoPilot Exhibit comprehensive enterprise expertise in managing Apple and Windows endpoints. Proficiency in Jamf, Windows Intune MDM, Automox. Adept with IT infrastructure trends and technological advancements Ability to make sound judgements in the event of a technical disaster Accepts new challenges and take ownership of new tasks and projects Possess strong analytical and problem-solving skills Possess strong attention to detail and committed to a high degree of accuracy Possess excellent time management skills and ability to prioritize tasks based on severity Ability to support end users and IT colleagues in person or remotely Working Conditions: Work on site 2 - 3 days per week Usually work regular business hours, but may require evenings and weekends to complete projects or maintenance on systems What’s in it For You? A company built on Canadian roots and heritage Your work is recognized with a comprehensive and competitive Total Rewards Program Opportunities for career growth through numerous internal and external programs Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues Inspiring leaders and colleagues who will lift you up and help you grow We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open. Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com. At Canada Goose, you’ll find purpose in keeping the planet cold and the people on it warm. As part of our team, you’ll embrace your inherent responsibility to give back, protect our environment, and make a meaningful impact—all while experiencing that unique ‘Canadian Warmth’ that defines our culture. Canada Goose isn't like anything else. We’ve built something great, something special – an iconic brand with an inspirational and authentic story. Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking. We embrace diversity in all its forms and definition and strive to remove barriers to create an inclusive culture and equitable workplace where everyone can live authentically, every day and in every situation.
