At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together and with our customers. We help Canadians find the right solution to meet their needs with a variety of products and services. Our values and principles guide the actions we take to ensure our customers get the best experience possible. Be part of our talented and growing team! We are currently looking for a Sr Product Manager, Direct Lending to join our team reporting to the Director, Product. As a Sr Product Manager, Direct Lending you are the authority on the personal lending market space, and you will create product roadmaps to address market problems and opportunities. You will work closely with the Business Units’ leadership and their teams to define the strategy and user experience for the Product Portfolio of unsecured and secured personal loans. You will work with broad cross-functional teams to pursue the product vision by driving requirements, overseeing technology builds and managing deployments and measurement for sustainable value-creation. You will be accountable for the product features, ensuring optimal performance, and overseeing distribution strategies to maximize customer impact and business value. You’ll need a passion for innovation—and the grit to dive deep, drive delivery, and bring those ideas to life. "Be a part of our inclusive workplace where diverse perspectives drive innovation and excellence." WHY JOIN US? BECAUSE WE ARE PROUD TO BE One of Montreal's Top Employers for 2025 for the fifth consecutive year by the editors of Canada's Top 100 Employers. WE OFFER: Work-Life Balance: Our 37.5-hour workweek and hybrid model (3 days in-office) promote a healthy balance. Wellness: Tailored well-being solutions available 24/7. Time Off: Minimum 15 paid vacations, 6 wellness days, with federal holidays. Community Support: Paid Volunteer Day to give back to your community. Retirement Planning: Employee and employer contribution pension plan, plus the Fairstone Retirement Savings Plan Development: Access to Fairstone Academy for comprehensive training and skill development. Employee discounts: Exclusive access to discounted products and services, including car insurance, hotels, attractions, movies, gym memberships, and more. WHAT WILL YOU WORK ON? Create and maintain a strategic product portfolio and product roadmaps both in areas of features and pricing, but also digital journey and distribution of our products Assess the market and competitive landscape, and deliver solutions that meet customer needs and business objectives in a rapidly changing and highly competitive marketplace Designs the customer’s experience of the product as well as its value proposition Work collaboratively with the businesses to diagnose business problems Adept at process mapping, data collection and analysis through the entire customer journey and product lifecycle Works with Product Owners to ensure vision is well captured in development user stories Self-starter, who loves thinking, brainstorming and driving execution Multi-tasking, working on several product enhancements which are often unrelated to one-another, simultaneously Follow the discipline and rigor of the Fairstone Product Development governance framework Highly customer-focused, centering the portfolio around customer needs WHO ARE WE LOOKING FOR University or College degree in technology, design or business-related fields Experience in financial services, and more specifically lending products Demonstrated experience as a Sr product manager with 3-5 years experience (and/or considerable industry expertise) 3+ years experience leading medium to large projects that delivered a high level of value (benefit/cost) with a high level of complexity and uncertainty Lean Six Sigma (DMAIC) technical knowledge and experience, or comparable experience an asset Experience working with technology partners – especially in digital interfaces and user experiences Critical thinking skills Excellent at managing conflicting priorities Ability to lead through influence Bilingual (English/French) required — approximately 70% of the role involves communication in English with teams and branches nationwide. This role is vacant WE ARE PROUD TO BE RECOGNIZED AS Great Place to Work® Canada for 2025 and Montreal's Top Employers 2025 by Canada’s Top 100 Employers! Learn more: https://www.fairstone.ca/en/about/canadian-lender Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/ If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application. Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence. Time Type: Full time Job Type: Permanent RECOGNIZED AS ONE OF MONTREAL'S TOP EMPLOYERS (2025) Fairstone Bank of Canada and its subsidiaries, including Fairstone Financial Inc. and Home Trust Company, deliver innovative, accessible and reliable financial solutions that enable Canadians to reach their financial goals. Collectively, we offer residential and commercial mortgages, consumer deposits and GICs, retail and automobile financing, credit cards and digital lending, in addition to unsecured and secured personal loans online and at more than 255 branches coast to coast. With a long-established history, we are proud to be Canada's leading alternative lending bank. More at FairstoneBank.ca
