Association for New Canadians is a non-profit, community-based organization dedicated to the provision of settlement and integration services for immigrants and refugees.
Job Title: Operations Officer
Location: St. John’s, NL
Position Type: 1 full-time position until March 31, 2026, with possibility of extension pending budget availability and satisfactory performance
Closing date: Until filled
Reporting to the Operations Coordinator, the Operations Officer
supports the day-to-day operational and administrative support across the ANC programs and regional sites, including data tracking, asset management, procurement coordination, and cost reconciliation. This role also involves maintaining inventory and logistics
dashboards and ensures compliance with SOPs and helps facilitate smooth service delivery and event logistics.
Roles and Responsibilities:
Provide day-to-day operational and administrative support including data/statistical capture, cost tracking, asset management, and procurement coordination across multiple ANC programs and regional sites
Prepare and process purchase requisitions and purchase orders in compliance with organizational and funder procurement policies
Plan and coordinate the acquisition and timely delivery of materials, equipment, and supplies while balancing cost, quality, and urgency
Develop and maintain operational tracking tools, including Excel-based dashboards for equipment inventory, expense reconciliation, and logistics planning
Act as liaison between operations, program teams, and finance to ensure smooth information flow and resolution of service delivery issues
Coordinate transportation, technology setup, facility access, and workspace arrangements for mobile and community-based team activities
Maintain digital and physical filing systems for operational records including contracts, invoices, and vendor communications
Support community event logistics, including travel arrangements, communications, and on-site operational support
Assist in coordinating emergency response logistics
including housing and food supplies during sudden client influxes
Support implementation of SOPs and operational policies by tracking compliance, maintaining documentation, and assisting with internal audits
Work directly with the Operations Coordinator and Director of Operations on special projects and organizational process improvement initiatives
Qualifications and Experience:
High School Diploma or GED, and up to 1-year
Operations/Administrative experience considered an asset
Strong organizational, planning, and time management skills
Excellent verbal and written communication and interpersonal skills
Possess knowledge of data collection and spreadsheet generation
Proficient in the use of MS 365
Conditions of Employment:
Legal authorization to work in Canada
Flexible to work outside of core hours (Monday-Friday, 9:00am - 5:00pm)
Ability to work on-site is required
Valid class 5 NL driver’s license and daily access to a reliable vehicle
Position is subject to a satisfactory Criminal Record Screening and Vulnerable Sector Check from the Royal Newfoundland Constabulary
How to Apply
Please upload a cover letter and resume as one PDF or MS Word document to https://associationfornewcanadians.bamboohr.com/careers/228
Association for New Canadians is committed to the advancement of Equity, Diversity and Inclusion. We believe that diversity in our team is a key pillar in the work we do and invite all candidates to discuss their specific skill sets and experience. We will work with qualified applicants to provide reasonable accommodation upon request to facilitate this recruitment process.
Visit us on-line at: www.ancnl.ca.