Job Description: TracxTMS is seeking a motivated and experienced Product Owner to guide the development of our innovative logistics and trucking software solutions. This pivotal role is central to our product development process, ensuring the delivery of high-value features that meet the needs of our customers and align with our strategic goals. The Product Owner will be a key liaison, responsible for fostering seamless communication and collaboration between our business stakeholders and the development team. Reporting directly to the Director of R&D, this individual will have the unique opportunity to lead and mentor a dedicated team, including a Scrum Master and a Product Support Specialist. The ideal candidate will have a strong background in Scrum methodologies and a proven ability to translate business requirements into actionable development tasks. The Product Support Specialist, under the Product Owner's guidance, will manage all incoming support tickets, including triage and bug reporting, ensuring a clear and efficient workflow for the development team. Key Responsibilities: Develop and clearly articulate the product vision and roadmap. Define and prioritize the product backlog, ensuring it aligns with business objectives and customer needs. Serve as the primary point of contact and communication bridge between business stakeholders and the development team. Translate business needs into detailed user stories and acceptance criteria. Lead and manage a team consisting of a Scrum Master and a Product Support Specialist. Collaborate with the Product Support Specialist to ensure efficient handling of all support tickets, triage, and bug reporting. Qualifications: Proven experience working as a Product Owner within a Scrum framework is required. Exceptional verbal and written communication and documentation skills are mandatory. Prior experience in the logistics and trucking industry is a significant plus. Demonstrated ability to lead and mentor a team. Business Unit: Tracx Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Softwareis part of a CSI group of companies.
