Job Description WHAT IS THE OPPORTUNITY? Global Payments Technology at RBC is a team that focuses on developing and implementing payment solutions and technologies to support the bank's global payment operations. They work on designing, building, and maintaining payment systems, infrastructure, and applications to enable secure, efficient, and reliable payment processing for RBC's customers. This position requires performing critical functions in the GPT portfolio WHAT WILL YOU DO? Capacity Management Maintain and update the directory listing for CRTP, which serves as a foundation for capacity and financial management reports Manage the Contractor Database, ensuring its accuracy through regular review meetings with people managers and directors Vendor Management - Assist in vendor management, including: Vendor resource validation Invoice adjustments Project openings and closures Financial Management Oversee project management allocations, consolidating individual project managers' team allocations to provide built-in reporting for project cost assessment and capacity utilization Present financial dashboards to senior leadership monthly, tracking project baselines, forecasted vs. actual budgets, and department-wide projects Project Management Lead agile ceremonies as a hands-on Project Manager for Critical System Enhancements, ensuring projects are on track and within budget Participate in compliance meetings with various squads to align on work and progress Portfolio Management Keep a track of mandatory project artifacts, ensuring that all project-related documents and information are properly maintained and updated Facilitate weekly meetings to address blockers and issues, and work closely with the program team to consolidate status reports and ensure timely updates Serve as a Confluence admin, responsible for: Access management Issue resolution for Confluence and Jira applications Other Accountabilities Onboarding of new FTEs and CTRs Facilitate chapters meetings to unite Scrum Masters and PMs to explore new technology changes and ideas Collaborate with project managers to open or close projects, update baselines, and make changes to projects as needed Back up Scrum Masters on their existing teams when they’re on leave WHAT DO YOU NEED TO SUCCEED? Must Have: 3+ years of experience in portfolio operations including planning, scheduling, budgeting, and allocations Excellent verbal and written communication and facilitation Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment. Proficiency with MS Office Skills (Excel, PowerPoint, Word, Outlook). Understanding of IT Standards, Methodologies (SDLC, PMF) Ability to work in a fast-paced environment, with multiple stakeholders and priorities Nice-To-Have: Knowledge of Project Management Software (MS Project, MIS, Planview) Experience with Agile methodologies or other project management frameworks is an asset Ability to manage project and business risks, including project interdependencies, and resolve issues effectively Strong analytical and problem-solving skills, with the ability to analyze complex problems and provide creative solutions What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Opportunities to building close relationships with clients #LI-POST #TECHPJ Job Skills Calendar Management, Communication, Data Gathering Analysis, Detail-Oriented, Group Problem Solving, Project Administration, Time Management, Waterfall Model Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-08-05 Application Deadline: 2025-08-06 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
