Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Statement of Purpose: To provide administrative support to the Residential/Day Program Manager/Supervisor and to provide support and advocacy for residents/participants in meeting their goals and needs Accountable to: Residential/Day Program Manager/Supervisor or designate Qualifications: 1) Completed Developmental Services Worker diploma or other degree/diploma related to human services 2) Three (3) years full-time experience working with people who have developmental disabilities 3) Experience with case management or prime worker role and responsibilities 4) Demonstrated ability and experience in Individual Support Planning 5) Experience in program (teaching/training plans or behavior management programs and reinforcement schedules 6) Teaching skills (demonstrated ability to implement various teaching approaches and/or group instructor skills) 7) Proficient in medication administration 8) Demonstrated leadership/administrative aptitude/abilities 9) Valid Standard First Aid certificate (including CPR) 10) Nonviolent crisis intervention, and behaviour management skills. 11) Ability to work independently and as part of a team to provide a supportive and nurturing environment 12) Computer skills (Microsoft Office, internet) 13) Training and/or experience in personal care (i.e., assisting with G-tube feedings, continence devices) is an asset and willingness to be trained 14) Training and/or experience in supporting individuals, through ambulates, mobilizers, transfers, is an asset 15) Experience in community outreach is an asset 16) Valid driver’s license is an asset RESPONSIBILITIES PROGRAM 1) Know and respond to safety and health care needs of residents/participants 2) Act as a role model for all residents/participants as reflected by appearance, behaviour and attitude 3) Perform Prime Worker/Caseload duties as assigned by Residential/Day Program Manager/Supervisor 4) Provide support for resident’s/participant’s personal development as decided through Individual Support Planning 5) Supervise and assist residents/participants with meal preparation and clean-up 6) Administer medication as prescribed and according to policies and procedures 7) Support resident/participant involvement in activities (Faith Finders, bowling, special events, etc.) 8) Complete Shift Reports/Daily Logs and review/update Communication Book 9) Maintain pertinent resident/participant records 10) Support family involvement with residents/participants, site activities and special events 11) Follow and promote the agency’s and site program goals and philosophy 12) Liaise with transportation companies, day program staff, group home staff, other professionals, families, etc. 13) Ensure learning opportunities are provided using agency and community resources STAFF 1) Maintain effective communication 2) Assist in orientation as directed by Residential/Day Program Manager/Supervisor. Provide support and guidance to coworkers, placement students, volunteers, and/or external agency staff 3) Represent the site on committees and at other meetings as delegated by the Residential/Day Program Manager/Supervisor 4) Attend and participate in meetings and staff development training at the discretion of the Residential/Day Program Manager/Supervisor and Administration 5) Counsellor-In-Charge (CIC) in the absence of Residential/Day Program Manager/Supervisor (see CIC description below) HOUSEHOLD ORGANIZATION 1) Adhere to site menu plan and food restrictions 2) Ensure the general site appearance is clean and tidy before the shift is completed 3) Maintain and account for use of site and resident monies, TTC tokens, taxi chits, household supplies, etc. 4) Complete daily household routines as required (laundry, cooking, cleaning, etc.) HEALTH & SAFETY 1) Comply with the provisions of the Occupational Health & Safety Act and regulations 2) Adhere to the agency’s Health & Safety policies and program 3) Complete daily walkthroughs/inspections of site as assigned 4) Report, complete and forward maintenance requisition forms to main office 5) Report accidents/injuries/workplace hazards in a timely manner 6) Responsible use of the Agency’s vehicles, equipment, and property 7) Follow the principles of nonviolent crisis intervention philosophy ADMINISTRATIVE 1) Assist in completion of staff pay sheets/Ulti-Pro as assigned by Residential/Day Program Manager/Supervisor 2) Assist in recording vacation and sick accruals/use as assigned by Residential/Day Program Manager/Supervisor 3) Scheduling in consultation with Residential/Day Program Manager/Supervisor 4) Update Rotational Relief list 5) Ensure household/program inventory is maintained in consultation with the Residential/Day Program Manager/Supervisor 6) Ensure supply of TTC tokens, taxi chits, office and medical supplies, etc. ORGANIZATIONAL 1) Adhere to standards that are consistent with the values and philosophy of The Salvation Army and Broadview Village 2) Be familiar with and adhere to Salvation Army policies and procedures 3) Participate fully and constructively in meetings and in-service training, as required 4) Participate in regular PEAC coaching/supervision and consultation with supervisor 5) Participate in formal PEAC annual review sessions with supervisor 6) As required and is applicable, make suggestions that will improve efficiency, working conditions, or procedures to management 7) Represent the organization in a professional manner The position of Team Leader encompasses the designation of Counselor-In-Charge (CIC) in the absence Statement of Purpose: The role of the C.I.C. is to oversee the program needs in the absence of the Residential/Day Program Manager/Supervisor of the Residential/Day Program Manager/Supervisor as described below: SHIFT 1) Direct, delegate, coordinate, organize and ensure the completion of shift responsibilities 2) Ensure relevant information is communicated 3) Ensure adequate staff coverage to meet the needs of the program. In the event of staffing shortage, C.I.C. is responsible for the coverage of the succeeding shift until back up staff can arrive. 4) Ensure daily logs and program data are completed. 5) Ensure incident reports are completed and forwarded to main office 6) Ensure emergency procedures are followed 7) Ensure that medications Policies and Procedures are followed HEALTH & SAFETY 1) Comply with the provisions of the Occupational Health & Safety Act and regulations 2) Adhere to the agency’s Health & Safety policies and procedures 3) Ensure the completion of daily walkthroughs/inspections of site 4) Report accidents/injuries/workplace hazards in a timely manner The position of Team Leader encompasses Prime Worker/Caseload duties for assigned residents/participants: A Attendance and participation in all program meetings and/or agency events as applicable i. Team Meetings ii. Admission/Transfer/Discharge meetings iii. Annual Open House iv. Individual Support Plan Meetings v. Program Review Meetings (monthly) / PA Days vi. Consultations with other professionals vii. Other events and/or meetings as assigned B Completion and presentation of information for program related meetings PHYSICAL EFFORT/DEXTERITY REQUIRED: The performance of the job requires bending/twisting/lifting of 50 lbs, considerable walking; standing; writing; computer work; and light housekeeping. WORK ENVIRONMENT: The incumbent’s work environment is typically in a group home or day program/classroom type facility. The incumbent works under generally agreeable conditions, with the following exceptions: ? Exposure to dirt, bodily fluids, bodily waste ? Noise ? Dealing with angry and abusive people ? Verbal abuse ? Handling garbage ? Odours EXPOSURE TO HAZARDS: The incumbent may be exposed to risk of minor to moderate injury or illnesses due to the following: ? Physical attacks by others (i.e., being attacked by a participant) ? Exposure to infectious diseases ? Exposure to toxic chemicals ? Exposure to bodily fluids ? Sharp objects ? Other dangerous situations PRECAUTIONARY MEASURES: The incumbent must take the following precautionary measures (in addition to Health and Safety rules): ? Universal Precautions ? WHMIS Training ? First Aid certification ? Police/Criminal Reference Check – Vulnerable Sector Screening ? Nonviolent crisis intervention training i. Assessments ii. Program Reviews and Data Summaries including graphs iii. Individual Program Plan conference package iv. Reports, applications and consents as required v. Other documentation as required C Development, implementation and evaluation of the Individual Support Plan (ISP) / individualized programming in consultation with the resident, participant, Residential/Day Program Manager/Supervisor, the site program team and other members of the ISP Planning Team D Ensure the following for residents/participants as applicable i. Health Care appointments in accordance with Ministry and agency standards ii. Leisure and vacation activities in accordance with resident/participant preferences and needs iii. The purchase, suitability and maintenance of residents clothing iv. A current inventory of residents’ belongings v. Responsible use and documentation of residents’ finances vi. Support and/or coordination of day activities vii. Relationships with family, residential programs, day programs, peers, friends, volunteers and others viii. Support and coordination of outreach and vocational opportunities ix. Representation/advocacy for monthly planning (i.e., BVEP calendar of events) Compensation: The target hiring range for this position is $28.27 to $29.31 with a maximum of $30.35. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
