THE ORGANIZATION
JY Care, based in Markham, ON, is a Canadian manufacturer and innovator committed to enhancing well-being through high-quality, sustainable products. Crafted in Canada to the highest standards, our solutions span multiple industries—including natural health supplements, personal protective equipment, and wellness products—delivering exceptional quality and eco-conscious innovation.
At the heart of JY Care is a mission to help people lead healthier lives while safeguarding the essential resources of our planet. We develop innovative health solutions—from great-tasting gummy vitamins to advanced protective gear—with a dual focus on personal health and environmental responsibility. Our products are manufactured with sustainability in mind, incorporating eco-friendly materials and processes that ensure innovation never comes at the expense of the environment.
With a growing product portfolio and a strong commitment to regulatory excellence, JY Care is proud to deliver safe, effective, and environmentally responsible products that meet the evolving needs of consumers and communities.
THE OPPORTUNITY
The Production Manager plays a critical leadership role within JY Care’s manufacturing operations. Reporting directly to the President, the Production Manager oversees the end-to-end production of Natural Health Product (NHP) gummies—translating demand plans into daily execution while ensuring compliance, safety, and quality standards are met at all times.
This is a hands-on, process-focused leadership role where success is measured by operational excellence, high-performing teams, and continuous improvement. The Production Manager will champion health and safety, regulatory compliance, and lean manufacturing practices while working cross-functionally to bring new products to market efficiently and sustainably.
The ideal candidate is an experienced manufacturing leader who thrives in a fast-paced, regulated environment. They bring strong operational knowledge, technical fluency, and a collaborative leadership style that drives results through people, systems, and strategy.
POSITION DESCRIPTION
Reporting to the President, the Production Manager plays five key roles:
Production Planning & Operations
Build and maintain daily and weekly production schedules using the NetSuite system.
Monitor performance metrics such as Overall Equipment Effectiveness (OEE), yield, and downtime, and implement corrective actions as needed.
Adjust critical process parameters to meet target yield, texture, and potency.
Develop and enforce Standard Operating Procedures (SOPs) for all production processes.
Quality & Compliance
Ensure accurate and timely documentation including Batch Production Records (BPR), sanitation logs, and traceability records.
Serve as the production lead during Health Canada, GMP, or NSF audits; ensure timely closure of corrective actions (CAPAs).
Enforce allergen controls and maintain an environmental monitoring program.
Team Leadership
Lead, coach, and support a team of production staff and a maintenance technician.
Foster a culture of safety, accountability, and collaboration through regular toolbox talks and risk assessments.
Provide day-to-day leadership and mentorship to improve team performance and engagement.
Continuous Improvement
Lead Lean manufacturing initiatives and design of experiments (DOE) to improve cycle time, yield, scrap, and energy efficiency.
Partner with R&D on pilot runs and scale-up activities for new SKUs.
Champion structured problem solving and data-driven decision-making.
Cost & Inventory Management
Monitor labour, material, and utility variances to stay within budget.
Work closely with Supply Chain to manage inventory, ensuring FIFO practices and proper handling of raw materials and packaging.
QUALIFICATIONS - WHAT YOU BRING TO THE COMPANY:
Required Qualifications
Diploma or Bachelor’s degree in Food Science, Engineering, or a related field—or equivalent hands-on experience.
6+ years in a regulated manufacturing environment (e.g., food, nutraceuticals, or pharmaceuticals), with 2+ years in a supervisory capacity.
Working knowledge of GMP and experience with production planning systems and OEE metrics.
Technical experience with cooking, moulding, or depositing processes.
Strong leadership and communication skills; comfortable managing teams in a fast-paced setting.
Preferred Qualifications
Experience in gummy, confectionery, or NHP manufacturing.
Lean Six Sigma Green Belt or equivalent continuous improvement certification.
Experience scaling up new products or commissioning new production lines.
Language: Fluency in Mandarin is considered a strong asset
CORE COMPETENCIES:
Leadership & Collaboration: Proven ability to lead high-performing teams with integrity, foster a culture of accountability, and collaborate effectively across departments.
Quality & Regulatory Excellence: Deep understanding of GMP, Health Canada NHP regulations, and quality systems, with a strong commitment to compliance and product integrity.
Operational & Technical Strength: Skilled in optimizing manufacturing processes, troubleshooting equipment, and improving OEE through Lean practices and structured problem-solving.
Continuous Improvement Mindset: Demonstrated ability to drive measurable improvements in yield, efficiency, and cost control.
Strong Work Ethic: Committed to excellence, professionalism, and delivering consistent results in a fast-paced, growth-oriented environment.
Coaching & Communication: Able to provide clear direction and feedback, while fostering trust, growth, and accountability.
WHAT TO EXPECT FROM RIVERSIDE:
At JY Care, you’ll be part of a dynamic and forward-thinking team dedicated to developing innovative, sustainable health and wellness products. We value environmental responsibility, collaboration, and continuous growth—both for our business and our people.
Growth Opportunity: Be part of a business that is scaling up and launching new products.
Impactful Work: Your leadership will directly affect safety, quality, and team success.
Collaborative Environment: Work with passionate professionals across production, R&D, quality, and supply chain.
Innovative Products: Be involved in launching and scaling new NHP gummy products in a regulated market.
Competitive Compensation: A comprehensive salary and benefits package.
Company Culture: A supportive, team-oriented atmosphere where your contributions matter.
TOTAL REWARDS & POSITION DETAILS:
Location: Markham, ON
Hours of Work: Monday to Friday, standard business hours, with flexibility as required.
Compensation: $90,000 - $105,000 starting salary, based on skill set and experience.
Bonus: Performance-based bonus structure
Extended Benefits: Health, Vision, and Dental.
